Professional services stories
Ignition platform fuels more than USD $3.1bn in 2025 client revenue as 8,500 firms automate billing, payments and pricing decisions.
IRIS launches AI anomaly-checking tool for UK personal tax returns, promising to cut prep time to 90 minutes and slash errors by up to 95%.
iManage reports 28% recurring revenue growth as firms rush to govern AI with cloud-based document management and tighter data controls.
Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.
Tech Data tips AI, cybersecurity and services as key drivers of Asia Pacific's channel growth through 2026, despite mounting skills shortages.
Sage CTO Aaron Harris says CFOs must demand transparent, auditable AI in finance as trust becomes a measurable requirement by 2026.
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Enterprises brace for a cautious 2026, rolling back risky AI pilots and recasting generative tools as governed, human-supervised teammates.
Safe AI “coaches” embedded in workplace tools are cutting repeat cyber incidents by up to 95%, as firms race to counter AI-driven attacks.
Sage has been named a leader in IDC's 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.
Accenture and Snowflake form a 5,000-strong AI data unit for enterprises, with Caterpillar among early clients and a new global CoE planned.
Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.
V2 AI has been named an OpenAI Services Partner in Australia, targeting enterprise demand for secure, governed generative AI adoption.
UK accountants say firms are already losing money to flawed ChatGPT tax advice and warn misuse of AI could trigger failures by 2026.
SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.
UK homebuyers fear AI-fuelled ID fraud as two-thirds worry about fake documents yet still share sensitive data via email and messaging apps.
DTSL names former Datacom leader Mark Muru as Group Chief Executive, as founder Ian McGough shifts to a strategic growth and M&A role.
Ingram Micro warns Australian MSPs face rising complexity, skills gaps and cyber risk, but says clear value propositions are driving growth.
Peer Software has been named in Gartner's 2025 Voice of the Customer report for hybrid cloud storage, reflecting strong enterprise reviews.
Accordion boosts its London CFO tech practice with three senior hires as European private equity ramps up pressure on finance systems.