Quality Management stories
Consilium launches AI-powered CX platform unifying voice, video, CRM and analytics, aiming to boost enterprise engagement and agent productivity worldwide.
Mercedes-Benz enhances manufacturing efficiency and on-time delivery by integrating Celonis Process Intelligence across its global production and logistics systems.
Celonis launches enhanced AI-driven platform with digital twins to boost business process efficiency and support adaptable enterprise operations.
Tasmania's Knowby Pro wins 2025 Telstra innovation award for its AI-driven platform simplifying workplace training with bite-sized video and text instructions.
Consilium Software has launched new AI-powered apps for Webex Contact Centre, enhancing quality management and voice automation across North America and Asia Pacific.
Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.
Ataccama research reveals enterprises average 42/100 in data trust, risking AI progress and regulatory compliance due to poor data quality and governance.
Nidec has adopted Siemens' Teamcenter X software to enhance electric motor development, boosting product quality and lifecycle management in automotive.
Nukon joins Rockwell Automation as Australia's first partner to resell and implement the cloud-based Plex platform, enhancing digital manufacturing efficiency.
Staysure has adopted NiCE's CXone Mpower AI platform to enhance its digital travel insurance customer experience across Europe with omnichannel support.
Siemens expands Teamcenter X with four new SaaS PLM offerings, making lifecycle management accessible and scalable for firms of every size worldwide.
Allett Mowers has adopted Infor CloudSuite Industrial cloud ERP, cutting order lead times from 12 to four weeks while boosting productivity and customer service.
Caring Hands Health Care secured ISO 9001 and ISO 45001 certifications, enhancing its quality management and occupational health and safety standards.
German AI platform Sunhat raises €9.2 million to advance its Proof AI tool, automating validation of ESG and compliance data for large enterprises.
Pelagos plans a GBP £1.8 billion, 250MW AI-focused data centre in Gibraltar, aiming for net zero emissions by 2030 and opening in stages from 2027.
Calabrio expands CareAI, using generative AI to enhance healthcare efficiency and save providers up to USD $1.1M annually by automating patient interactions.
Melbourne-based Kaine Mathrick Tech is recognised among the world's top next-generation managed service providers for innovation and AI-driven cyber-first solutions.
Sydney's Trendspek is the first in its sector to secure SOC 2 Type 2, ISO 27001, ISO 27701, and ISO 9001 certifications amid rising AI-driven cyber threats.
Indamer Technics has completed a 45-day rollout of Ramco Aviation Software, integrating its MRO business into a unified digital platform for greater efficiency.
Australia's first viral vector manufacturing firm, VVMF, adopts SYSPRO Cloud ERP to enhance operations in advancing cell and gene therapies at Westmead Precinct.