Retrieval Augmented Generation (RAG) stories

AI chatbots are failing to improve customer service as incomplete data and trust issues cause frustration, prompting firms to reintegrate human agents.

Bloomfilter launches the Celonis Agent Miner app to help businesses integrate and optimise AI agents working alongside human staff in daily workflows.

Cloudera’s AI strategy overcomes legacy system challenges, helping clients like an oil giant save USD $1 billion and transform enterprise data use.

MongoDB has expanded AI search tools to on-premises users and launched AMP platform to speed legacy system modernisation with AI-powered automation.

AI bots now generate up to 80% of web traffic on some sites, raising major risks for digital businesses over infrastructure strain and content control.

In 2023, Australian investors lost AUD $8 million to deepfake scams; 20% of businesses faced such attacks, prompting enhanced AI-driven cybersecurity measures.

Only 30% of firms are ready to scale AI despite 71% piloting technologies and 89% planning to boost AI investments in 2025, a global study reveals.

Real-time data access is essential for AI-driven agility, as Denodo reveals how virtualisation boosts speed and governance in enterprise systems.

Denodo launches DeepQuery, offering businesses AI that delivers explainable insights from live, governed data across multiple sources in minutes.

Cohesity Gaia now integrates with Microsoft 365 Copilot, enabling AI-powered search of backup data within the familiar Microsoft 365 interface for enterprise users.

Elastic has been named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the second consecutive year due to its AI-driven, open observability solution.

Agentic AI demands richer, connected data, pushing firms to upgrade infrastructures beyond generative AI to unlock smarter, more explainable outcomes.

LexisNexis has launched Protégé, an AI assistant for Australian lawyers, enhancing legal task productivity with tailored drafting and autonomous review features.

Elastic has been named a Leader in Forrester Wave Security Analytics 2025, achieving top scores in 14 criteria including AI and malware protection.

Alibaba Cloud expands in APAC with new data centres in Malaysia, the Philippines, and an AI Global Competency Center in Singapore to boost AI innovation.

Teradata launches AI Factory, an on-premises solution enabling secure, compliant AI development with predictable costs for sectors like healthcare and finance.

StorONE launches ONEai, an on-premises AI solution enabling large language model training and analysis within enterprise storage, cutting costs and cloud reliance.

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

Asia Pacific firms are shifting AI budgets towards generative AI, focusing on boosting productivity and customer experience amid a move to AI-native cloud strategies.

Ataccama integrates its ONE platform with Snowflake's Document AI to convert unstructured documents into structured data, improving analytics and AI applications.