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RingCentral stories

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RingCentral #1 across all use cases in 2021 Gartner report
Fri 9 Sep 2022
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Gartner has ranked RingCentral #1 in all four use cases in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.
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Evergreen Shipping Agency rolls out Avaya Cloud Office
Wed 24 Aug 2022
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"With our team’s expertise, Evergreen was able to make the transition to remote work without compromise to the customer or employee experience.”
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Digital insight through UCaaS to improve customer experience - RingCentral
Wed 11 May 2022
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One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.
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RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Wed 9 Feb 2022
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microsoft teams
“Enterprises today have growing global communications needs to meet the ever-evolving demands of their mobile and distributed workforce."
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RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu 6 Jan 2022
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RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.
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RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Tue 7 Dec 2021
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Australian workers are anxious about a possible return to the office, while business leaders and decision makers called to offer wide scale support for hybrid and remote working.
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RingCentral unveils new Microsoft Teams enhancements and BYOC
Fri 19 Nov 2021
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microsoft teams
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Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
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RingCentral powers hybrid workforces of the future with latest updates
Fri 1 Oct 2021
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“As organisations embrace new hybrid work styles, RingCentral is focused on combating real world organisational and end user challenges by delivering capabilities that enable them to run and grow their business."
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Maintaining a customer-centric organisation in an increasingly digital world
Wed 22 Sep 2021
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For many organisations that pride themselves on customer experience (CX), their contact centre and telephony environment is not flexible enough or feature-rich to adapt effectively.  
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Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon 28 Jun 2021
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Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
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Having a healthy company culture could mean success during COVID-19
Fri 13 Nov 2020
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remote working
"[Businesses] need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support."
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Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Wed 12 Aug 2020
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Alcatel-Lucent Enterprise and RingCentral have entered into a strategic partnership with their sights set on enabling enterprises around the world with cloud communications services.
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CommsPlus signs on as Master Agent for Avaya Cloud Office
Mon 22 Jun 2020
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it distributors
Aims to provide UCaaS to the growing market in Australia and New Zealand as workplaces continue to transform.
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RingCentral launches new partner programme
Thu 4 Jun 2020
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Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
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Tritium transforms global communications with RingCentral Australia
Thu 20 Feb 2020
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Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.
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RingCentral reveals strong financial results for Q4
Tue 11 Feb 2020
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financial results
The company reached its goal of $1 billion annual revenue, according to figures.
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RingCentral deploys IT solutions for Sydney's BridgeClimb
Wed 18 Dec 2019
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BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.
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RingCentral pays in stock to work on solutions with Avaya
Mon 7 Oct 2019
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RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.
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RingCentral Australia signs with Mia Distribution
Mon 12 Aug 2019
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Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.
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Rapid growth in UCaaS market driven by range of vendors
Mon 11 Feb 2019
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New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.
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How RingCentral aims to expand its customer engagement portfolio
Tue 15 Jan 2019
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customer engagement
RingCentral announced that it has entered into a definitive agreement to acquire Connect First.
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Four reasons it’s time to switch to cloud communications
Mon 31 Dec 2018
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cloud communications
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.
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Why UCaaS is the channel’s ‘opportunity of the century’
Mon 19 Nov 2018
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The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
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RingCentral expands in Asia Pacific with new office in Australia
Tue 8 May 2018
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RingCentral is opening a new office in Australia, appointed an APAC channel sales director, and expanded its number of local partners.
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