RingCentral stories

New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.

RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.

Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.

RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.

Optus partners with AI solution provider RingCentral to launch a cloud-based collaboration platform for Australian businesses, a first-of-its-kind move aiming to foster productivity and flexibility.

Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.

RingCentral's AI enhancements and EHR integrations bolster UK healthcare, driving up staff productivity and patient satisfaction, whilst streamlining patient engagement and workflows.

Research by AI specialist RingCentral finds 18% of Brits would rather have a household pest problem than engage with corporate customer service, with poor experiences deterring 65% from repeat business.

AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.

Out-of-hours notifications are causing 'alert anxiety' in UK workers, with the problem especially acute among younger generations.

UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.

RingCentral's top execs forecast AI, cybersecurity, corporate governance, privacy, and hybrid working to shape Australia's business scene in 2024.

RingCentral debuts its all-in-one event solution, RingCentral Events, in Australia and New Zealand, catering to virtual, onsite, and hybrid events.

This is leading to a rise in stress and anxiety in the workplace and the blurring of work-life boundaries for Australian workers.

The speed of artificial intelligence (AI) development - particularly generative AI - has caught most regulators and businesses around the world off guard.

RingCentral becomes the first global cloud provider to offer fully compliant cloud phone services in India, following regulatory verifications.

Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.

Five years ago in March, we established RingCentral in Australia, and the UCaaS landscape was very different to where we are today.

Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.

Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.