RingCentral stories

This call will be recorded for its business insights
Thu, 6th Jul 2023
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ai
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ringcentral
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ccaas
The speed of artificial intelligence (AI) development - particularly generative AI - has caught most regulators and businesses around the world off guard.

RingCentral completes global first, rolls out compliant cloud phone services in India
Wed, 5th Jul 2023
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contact centre
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enterprise
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telecommunications
"India is a key strategic market for us, and adding this country as our 46th country for global availability of RingCentral MVP is an important milestone."

Are your communications just good enough or great?
Thu, 25th May 2023
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crm
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microsoft teams
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voice
"Good enough" tech can make compromises in many ways - reliability, quality, security, usability or functionality.

RingCentral: Celebrating Five Great Years in Australia
Tue, 28th Mar 2023
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microsoft teams
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ai
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customers
Five years ago in March, we established RingCentral in Australia, and the UCaaS landscape was very different to where we are today.

RingCentral #1 across all use cases in 2021 Gartner report
Fri, 9th Sep 2022
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cloud services
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uc
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contact centre
Gartner has ranked RingCentral #1 in all four use cases in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.

Evergreen Shipping Agency rolls out Avaya Cloud Office
Wed, 24th Aug 2022
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crm
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uc
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cx
"With our team’s expertise, Evergreen was able to make the transition to remote work without compromise to the customer or employee experience.”

Digital insight through UCaaS to improve customer experience - RingCentral
Wed, 11th May 2022
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crm
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contact centre
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cx
One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.

RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Wed, 9th Feb 2022
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contact centre
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uc
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microsoft teams
“Enterprises today have growing global communications needs to meet the ever-evolving demands of their mobile and distributed workforce."

RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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contact centre
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mitel
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ringcentral
RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.

RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Tue, 7th Dec 2021
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wfh
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ringcentral
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remote working
Australian workers are anxious about a possible return to the office, while business leaders and decision makers called to offer wide scale support for hybrid and remote working.

RingCentral unveils new Microsoft Teams enhancements and BYOC
Fri, 19th Nov 2021
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uc
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microsoft
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microsoft teams
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

RingCentral powers hybrid workforces of the future with latest updates
Fri, 1st Oct 2021
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wfh
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ringcentral
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virtual meeting
“As organisations embrace new hybrid work styles, RingCentral is focused on combating real world organisational and end user challenges by delivering capabilities that enable them to run and grow their business."

Maintaining a customer-centric organisation in an increasingly digital world
Wed, 22nd Sep 2021
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crm
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uc
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contact centre
For many organisations that pride themselves on customer experience (CX), their contact centre and telephony environment is not flexible enough or feature-rich to adapt effectively.

Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
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contact centre
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wfh
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uc
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.

Having a healthy company culture could mean success during COVID-19
Fri, 13th Nov 2020
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wfh
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ringcentral
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remote working
"[Businesses] need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support."

Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Wed, 12th Aug 2020
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cloud services
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contact centre
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communications
Alcatel-Lucent Enterprise and RingCentral have entered into a strategic partnership with their sights set on enabling enterprises around the world with cloud communications services.

CommsPlus signs on as Master Agent for Avaya Cloud Office
Mon, 22nd Jun 2020
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avaya
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ringcentral
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it distributors
Aims to provide UCaaS to the growing market in Australia and New Zealand as workplaces continue to transform.

RingCentral launches new partner programme
Thu, 4th Jun 2020
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uc
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contact centre
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partner programmes
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.

Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
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contact centre
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productivity
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communications
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.

RingCentral reveals strong financial results for Q4
Tue, 11th Feb 2020
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contact centre
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ringcentral
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financial results
The company reached its goal of $1 billion annual revenue, according to figures.

RingCentral deploys IT solutions for Sydney's BridgeClimb
Wed, 18th Dec 2019
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crm
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dr
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contact centre
BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.

RingCentral pays in stock to work on solutions with Avaya
Mon, 7th Oct 2019
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uc
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avaya
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ringcentral
RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.

RingCentral Australia signs with Mia Distribution
Mon, 12th Aug 2019
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uc
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contact centre
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crm
Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.

Rapid growth in UCaaS market driven by range of vendors
Mon, 11th Feb 2019
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uc
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mitel
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ringcentral
New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.