Saurabh Madan stories
Customer engagement platform MoEngage gains entry in ANZ
Fri, 25th Nov 2022
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paas
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cx
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martech
MoEngage will support brands such as MyDeal.com.au and Nova Entertainment in optimising their customer experience in Australia and New Zealand.
Why personalised CX will pay off for Asia’s banks
Thu, 2nd Jun 2022
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crm
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fintech
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cx
In just a few years, well-funded fintech firms, mobile wallets, trading apps and digital-only banks have revolutionised the centuries-old banking industry.