Scheduling stories
CommBox unveils Era AI Voice to transform call centres
Wed, 28th Jan 2026
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uc
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digital transformation
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cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Elyos AI raises USD $13m to scale trade service agents
Mon, 19th Jan 2026
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saas
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uc
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rpa
Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.
Exclusive: WorkJam's AI-driven evolution for a smarter frontline
Wed, 4th Jun 2025
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digital transformation
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supply chain
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ai
WorkJam's frontline platform is revolutionising workplace engagement in APAC, delivering 407% ROI and transforming how businesses connect with staff.
Consilium launches UniCRM for contact centre operations
Thu, 8th May 2025
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crm
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uc
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cx
Consilium Software has launched UniCRM, a new platform that unifies Help Desk, Collections, and Telemarketing to boost contact centre efficiency and customer experience.
Viavi Solutions launches AI-driven automation platform VAMOS
Tue, 17th Sep 2024
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uc
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supply chain
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apm
VIAVI Solutions introduces VAMOS, an AI/ML-enhanced automation platform, to cut operational costs and speed up time-to-market for wireless and cloud service providers.
Vultr partners with Run:ai to boost GPU efficiency globally
Fri, 2nd Aug 2024
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apm
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software development
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ai models
Vultr has teamed up with Run:ai to enhance global GPU efficiency, promising improved performance and resource utilisation for AI projects across its network.
Linesight names Scott Halyday as new SE Asia regional director
Wed, 10th Jul 2024
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devops
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apm
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software development
Linesight appoints Scott Halyday as Regional Director for Southeast Asia, leveraging his 19 years of expertise to drive growth in strategic sectors like data centres.
Exclusive: How WorkJam's revolutionising frontline communication
Thu, 4th Jul 2024
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ai
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healthtech
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apple
The Managing Director of WorkJam, Andrew Myers, has discussed how the company is enhancing employee engagement and entering new markets.
Aspen Technology unveils new aspenONE version with AI features
Tue, 4th Jun 2024
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data analytics
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iot
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planning
Aspen Technology has launched V14.3 of its aspenONE portfolio, featuring Industrial AI and enhanced data integration to optimise operations and sustainability for asset-intensive industries.
IoT revolutionises retail with smart sensors & real-time data
Tue, 28th May 2024
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iot
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smart technologies
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market
IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.
Intel unveils Hala Point, world's largest neuromorphic system
Thu, 18th Apr 2024
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supply chain
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llms
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ai
Intel's Hala Point, the world's largest neuromorphic system with 1.15 billion neurons, will elevate brain-scale computing research at Sandia National Labs and optimise telecoms via Ericsson Research.
IWD 2024: Empathy makes us great at business but the ability to plan may be what gives women in tech the edge
Thu, 7th Mar 2024
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data analytics
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planning
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bi
Women's natural aptitude for multi-tasking and planning is giving them the edge in tech industries, fostering holistic business approaches.
DiDi Global adopts NICE's cloud-based WFM & EEM solutions
Wed, 28th Feb 2024
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uc
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ai
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contact centre
DiDi Global teams up with NICE for AI-driven Workforce Management and Employee Engagement solutions to optimise operations and boost employee satisfaction.
MMA Offshore partners with Boomi for enhanced data management
Wed, 22nd Nov 2023
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productivity
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strategy
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workforce technology
MMA Offshore partners with Boomi to streamline employee data management, enhancing decision-making processes and business operations.
Deputy appoints Jaimie Buss as Chief Revenue Officer in pursuit of continued growth
Mon, 13th Nov 2023
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deputy
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expansion
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scheduling
Deputy, the leading software platform for managing shift workers, has appointed Jaimie Buss as its first Chief Revenue Officer.
Intel unveils 14th Gen processors with record speeds for overclockers
Tue, 17th Oct 2023
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gaming
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semiconductors
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datacentre infrastructure
Intel landmarks its 14th Gen desktop processors with unprecedented speeds, boosting performance for tech enthusiasts.
Deputy appoints new global CEO Silvija Martincevic
Thu, 16th Feb 2023
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groupon
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qantas
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transparency
Silvija Martincevic appointed new CEO of shift management platform Deputy, as it secures $100m in annual recurring revenue for 330k workplaces.
Appointment scheduling software market to reach $786.2 million by 2030
Thu, 29th Dec 2022
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supply chain
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ai
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scheduling
Technological advancements such as artificial intelligence and machine learning provide significant growth opportunities in the forecast period.
Pegasystems launches COVID-19 tracking app
Mon, 23rd Mar 2020
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healthtech
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pegasystems
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scheduling
Pegasystems launches new app to track COVID-19 among employees, providing live data dashboards and automated actions.
AWS adds new smart scheduling functionality to Alexa
Mon, 28th May 2018
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uc
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hyperscale
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public cloud
The 'Alexa Smart Scheduling Assistant' is designed to help users schedule 1:1 meetings with multiple participants.