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ServiceNow stories

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F5 supports OpenTelemetry project to enable IT teams
Last month
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open source
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f5 networks
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servicenow
"Challenges have persisted around effective transport, centralisation, and standardisation, which is why F5 has invested in the OpenTelemetry project."
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Almost 10% of Australian jobs to be automated by 2027: ServiceNow
Fri, 25th Aug 2023
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digital transformation
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it automation
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ai
New research outlines how artificial intelligence will create a once-in-a-generation opportunity to upskill Aussie workers.
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ServiceNow tech services market size set to grow at CAGR of 17.4%
Thu, 20th Apr 2023
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it in healthcare
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servicenow
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economic forecast
The ServiceNow tech services market size has been valued at US$24.8 billion in 2023 and is expected to grow to US$123.2 billion by 2033, expanding at a CAGR of 17.4%.
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Regional Contact Centre established for Ukraine refugees
Fri, 14th Apr 2023
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contact centre
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servicenow
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british telecommunications
According to UNHCR, more than 8 million Ukrainian refugees were recorded across Europe by the end of February 2023, a year after the war began.
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Claroty and ServiceNow bring greater security to cyber-physical systems
Tue, 21st Mar 2023
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servicenow
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security vulnerabilities
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claroty
“Together, Claroty and ServiceNow help enterprises rapidly and comprehensively discover the assets they own, which in turn enables them to assess and quickly address asset vulnerabilities."
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Fusion5 now offering full suite of ServiceNow enterprise
Fri, 3rd Feb 2023
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digital transformation
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erp
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fusion5
After joining the ServiceNow partner program, Fusion5 now offers its customers the full suite of ServiceNow enterprise workflows and products.
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ServiceNow unveils partner program transformation
Thu, 19th Jan 2023
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partner programmes
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digital
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servicenow
The company has unveiled a multi-year vision and evolution of the ServiceNow Partner Program to support a $500 billion market opportunity.
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ServiceNow and Zoom expand ongoing partnership
Thu, 10th Nov 2022
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communications
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servicenow
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silos
ServiceNow and Zoom have expanded their partnership with new integrations that look to help customers elevate productivity and improve collaboration across their organisations.
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EY Oceania acquisition strengthens ServiceNow capabilities
Tue, 11th Oct 2022
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servicenow
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ey
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mergers and acquisitions
Ernst & Young has acquired New Zealand-headquartered Red Moki, strengthening the transformation and ServiceNow capabilities of its Australian and New Zealand branches.
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Lucid Software improving application portfolios with ServiceNow
Fri, 7th Oct 2022
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devops
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servicenow
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integration
Lucid Software is integrating with ServiceNow to allow users to generate Lucidchart diagrams from their ServiceNow APM data automatically.
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ServiceNow improves operational intelligence with new solutions
Wed, 28th Sep 2022
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devops
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cybersecurity
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ai
"We are helping customers create more resilient, secure, and productive business models, so they can navigate uncertainty with confidence.”
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Fujitsu Aotearoa NZ offers Te Reo Māori translation on ServiceNow
Tue, 20th Sep 2022
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fujitsu
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māori
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servicenow
Fujitsu Aotearoa New Zealand has introduced the Te Reo Māori language on digital workflow platform ServiceNow.
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Genesys raises $580 million in funding at $21 billion valuation
Thu, 9th Dec 2021
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contact centre
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crm
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digital transformation
Genesys has announced a $580 million round of funding to accelerate the company's leadership in the Experience as a Service market globally. 
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Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
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microsoft teams
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wfh
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servicenow
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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ServiceNow's new platform helps businesses facing hybrid work challenges
Tue, 21st Sep 2021
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microsoft teams
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wfh
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ai
ServiceNow has announced its Now Platform Rome release, delivering hundreds of innovations to help organisations adapt to the hybrid work era.
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Apptio extends ServiceNow integration, empowers smarter IT decision making
Thu, 26th Aug 2021
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digital transformation
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servicenow
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investment
By combining best-in-class operational data from ServiceNow with IT cost modelling software from Apptio, technology leaders are now able to make smarter investment decisions more quickly, the company states.
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Zscaler and ServiceNow integrations improve cloud data and threat control
Mon, 14th Jun 2021
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advanced persistent threat protection
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servicenow
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zscaler
"By sharing threat intelligence and leveraging context based access controls, Zscaler and ServiceNow can reduce business risk, simplify compliance and improve work from anywhere user experience.”
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Oracle integrates ServiceNow into its cloud infrastructure
Mon, 19th Apr 2021
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cloud services
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public cloud
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iaas
Oracle has announced the integration of ServiceNow into its Oracle Cloud Infrastructure.
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ServiceNow and Qualtrics partner to deliver next-gen customer experiences
Thu, 8th Apr 2021
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crm
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cx
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martech
"Our partnership with ServiceNow is the best of both worlds for our customers, who’ll be able to use data and insights to drive real-time action and deliver incredible experiences for the new way of work.”
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IBM expands partnership with ServiceNow to help businesses take advantage of AI
Mon, 19th Oct 2020
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multi-cloud
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ai
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ibm
The partnership will help companies reduce operational risk and lower costs by applying AI to automate IT operations. 
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BlackBerry partners with ServiceNow for incident response management
Mon, 12th Oct 2020
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smartphones
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technology gifts
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blackberry
BlackBerry has announced it has entered into a partnership with ServiceNow to integrate the BlackBerry AtHoc service within the Now platform for rapid crisis communications and IT service management. 
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DigiCert & ServiceNow team up to integrate certificate lifecycle management
Fri, 2nd Oct 2020
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cybersecurity
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servicenow
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digicert
DigiCert and ServiceNow are collaborating on a new way to bring certificate management within the ServiceNow platform.
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ServiceNow extends Microsoft partnership with new Teams functionality
Fri, 25th Sep 2020
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uc
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microsoft
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wfh
Powered by ServiceNow’s digital workflow platform, the Now Platform, the new capabilities are also said to improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.
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