CFOtech Asia - Technology news for CFOs & financial decision-makers

ServiceNow stories

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ServiceNow and Zoom expand ongoing partnership
Last month
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ServiceNow and Zoom have expanded their partnership with new integrations that look to help customers elevate productivity and improve collaboration across their organisations.
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EY Oceania acquisition strengthens ServiceNow capabilities
Tue 11 Oct 2022
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mergers and acquisitions
Ernst & Young has acquired New Zealand-headquartered Red Moki, strengthening the transformation and ServiceNow capabilities of its Australian and New Zealand branches.
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Lucid Software improving application portfolios with ServiceNow
Fri 7 Oct 2022
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devops
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integration
Lucid Software is integrating with ServiceNow to allow users to generate Lucidchart diagrams from their ServiceNow APM data automatically.
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ServiceNow improves operational intelligence with new solutions
Wed 28 Sep 2022
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devops
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ai
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cybersecurity
"We are helping customers create more resilient, secure, and productive business models, so they can navigate uncertainty with confidence.”
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Fujitsu Aotearoa NZ offers Te Reo Māori translation on ServiceNow
Tue 20 Sep 2022
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māori
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servicenow
Fujitsu Aotearoa New Zealand has introduced the Te Reo Māori language on digital workflow platform ServiceNow.
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Genesys raises $580 million in funding at $21 billion valuation
Thu 9 Dec 2021
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contact centre
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crm
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digital transformation
Genesys has announced a $580 million round of funding to accelerate the company's leadership in the Experience as a Service market globally. 
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Zoom unveils a load of new updates and features
Wed 1 Dec 2021
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microsoft teams
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wfh
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servicenow
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
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ServiceNow and Twilio introduce new messaging service
Fri 22 Oct 2021
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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ServiceNow's new platform helps businesses facing hybrid work challenges
Tue 21 Sep 2021
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ai
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wfh
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microsoft teams
ServiceNow has announced its Now Platform Rome release, delivering hundreds of innovations to help organisations adapt to the hybrid work era.
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Apptio extends ServiceNow integration, empowers smarter IT decision making
Thu 26 Aug 2021
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digital transformation
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servicenow
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investment
By combining best-in-class operational data from ServiceNow with IT cost modelling software from Apptio, technology leaders are now able to make smarter investment decisions more quickly, the company states.
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Zscaler and ServiceNow integrations improve cloud data and threat control
Mon 14 Jun 2021
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advanced persistent threat protection
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zscaler
"By sharing threat intelligence and leveraging context based access controls, Zscaler and ServiceNow can reduce business risk, simplify compliance and improve work from anywhere user experience.”
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Oracle integrates ServiceNow into its cloud infrastructure
Mon 19 Apr 2021
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cloud
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public cloud
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iaas
Oracle has announced the integration of ServiceNow into its Oracle Cloud Infrastructure.
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ServiceNow and Qualtrics partner to deliver next-gen customer experiences
Thu 8 Apr 2021
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martech
"Our partnership with ServiceNow is the best of both worlds for our customers, who’ll be able to use data and insights to drive real-time action and deliver incredible experiences for the new way of work.”
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IBM expands partnership with ServiceNow to help businesses take advantage of AI
Mon 19 Oct 2020
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ai
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multi-cloud
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ibm
The partnership will help companies reduce operational risk and lower costs by applying AI to automate IT operations. 
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BlackBerry partners with ServiceNow for incident response management
Mon 12 Oct 2020
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smartphones
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technology gifts
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blackberry
BlackBerry has announced it has entered into a partnership with ServiceNow to integrate the BlackBerry AtHoc service within the Now platform for rapid crisis communications and IT service management. 
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DigiCert & ServiceNow team up to integrate certificate lifecycle management
Fri 2 Oct 2020
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cybersecurity
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digicert
DigiCert and ServiceNow are collaborating on a new way to bring certificate management within the ServiceNow platform.
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ServiceNow extends Microsoft partnership with new Teams functionality
Fri 25 Sep 2020
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microsoft
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wfh
Powered by ServiceNow’s digital workflow platform, the Now Platform, the new capabilities are also said to improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.
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CrowdStrike integrates with ServiceNow program to bolster incident response
Fri 18 Sep 2020
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ai
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partner programmes
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ai security
As part of the move, users can now integrate device data from the CrowdStrike Falcon platform into their incident response process, allowing for the improvement of both the security and IT operation outcomes.
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Forrester analyses the top SaaS marketplace players
Tue 4 Aug 2020
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cloud
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microsoft
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hyperscale
The ‘New Wave SaaS Marketplaces’ report analyses the top eight players and provides analyst insight on who is excelling, or trailing, in 10 criteria.
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Forescout and ServiceNow advance tech partnership to protect critical infrastructure
Mon 27 Jul 2020
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iot security
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iot
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forescout technologies
Forescout and ServiceNow have announced they are advancing their partnership for enhanced operational technology (OT) and industrial IoT capabilities, with an aim of helping organisations to protect critical infrastructure from cyber threats.
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CareAR integrates AR support solution with ServiceNow
Tue 30 Jun 2020
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crm
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martech
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vr
CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.
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What’s new in the CRM CEC Magic Quadrant
Tue 16 Jun 2020
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crm
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martech
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open source
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
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F5 appoints new APAC channel exec
Tue 9 Jun 2020
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devops
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digital transformation
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multi-cloud
Edgar Dias has been named as Asia Pacific channel and partnerships regional vice president.
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ServiceNow’s solutions for telecoms, finance and healthcare
Mon 8 Jun 2020
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digital transformation
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fintech
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it in healthcare
New industry-specific solutions aim to provide digital solutions for organisations undergoing forced, rapid transformation.
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