Services news stories
Microsoft and Auckland Transport announce new cloud agreement
Auckland Transport (AT) and Microsoft have announced a new cloud agreement aimed at promoting innovation, reducing costs and improving sustainability in transport services.
8x8 announces its CPaaS can now deliver no-code functionality
8x8 CPaaS can now deliver no-code functionality that can enable enterprises to further create better customer experiences, the company says.
Datacom to use AI company Amelia as virtual employee
Datacom has implemented conversational AI software, Amelia, in government and enterprise client environments to deliver instant, human-like service desk support.
Ericsson and Ciena, Telstra enhance service capacity for Telstra's optical network
Ericsson, Telstra, and Ciena have announced new enhancements to Telstra's Next Generation Optical Network, which will increase the service capacity of Telstra's optical network to 400 GE (Gigabit per Second Ethernet).
Up to $2.4 million shortfall in the collapse of IndeServe
We delve into the liquidators first report on long-standing networking service provider IndeServes collapse.
Longstanding Kiwi field service contractor Indeserve in liquidation
IndeServe, a longstanding local service contractor that has worked with companies including IBM, Fujitsu and Datacom, has voluntarily filed for liquidation.
Enterprise Resource Planning / ERP
Great Resignation could severely impact Australian economy
DyFlex Solutions says Australia's services sector makes up more than 70% of the country's gross domestic product, and the Great Resignation has the potential to affect the Australian economy well into the future.
Microsoft announces revamp of partner network programme
Microsoft has announced a revamp of their partner programme, creating new opportunities within the company's extensive partner ecosystem across the globe.
Thank you for your service! Phone and internet complaint numbers are down in Oz
Australian consumers are becoming increasingly more satisfied with their internet and phone service providers, with new research seeing a record drop in complaints.
IDC - APeJ blockchain spending ready to skyrocket
Asia/Pacific (excluding Japan) spending on blockchain solutions to reach US$2.1 billion in 2022, according to the latest IDC report.
Data Centre Operators
ENGIE launches new service in Singapore to reduce data center complexity
ENGIE has launched the first digital outcome-focused service in Singapore to make the lives of data center operators easier.
Mavenlink lands in APAC with new office in Melbourne
The expansion has gained the support of the Victorian Government, which has provided business assistance to Mavenlink.
IDC Report: services market booming as organisations prioritise digital transformation
Year-over-year growth was around 4%, which slightly outpaced the worldwide GDP growth rate.
Unisys launches transformational solution for digital service desks
Advanced analytics, automation and AI provide users secure access to service when, how and where they need it.
IDC forecast ‘exploding’ cognitive/AI opportunities in APeJ service market in 2018
The findings come from the analyst’s newly published market analysis perspective report.
Internet of Things
New Hitachi subsidiary appoints former GE Digital and IBM executives
The company was launched just last month as a new business entity and already has hired two executives to help steers its IoT and services portfolios.
Internet of Things
IDC highlights burgeoning IoT opportunity for service providers
A new IDC forecast on internet of things services shows 'significant' opportunities ahead for service providers.
Data#3 joins billion dollar club - and posts record profit
Data#3 has joined the $1 billion club, clocking up revenue of $1.1 billion for the year ended 30 June – and posting a record profit to boot.
Fujitsu brings in 88.4 billion yen profit over 2016 - with further growth expected
Fujitsu has announced profit for the year of 2016, coming in at a whopping 88.4 billion yen, representing growth of 1.7 billion yen from fiscal 2015.
Avaya focuses on Govt with new appointment
"Avaya’s comms and collaboration services focus on enabling this type of digital transformation, which was a key driver in my decision to return."
Apple to release iPad mini?
World’s most valuable company rumoured to launch 7-inch iPad in October.