Services stories

Atturra brings on new vendor partnerships to support business growth
Last month
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partnerships
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modernisation
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services
Atturra has announced a trio of new vendor partnerships to meet customer demand for conversational voice AI, accounts payable automation and mobile payments solutions.

AWS re/Start graduates to help fill the skills gap in Aotearoa
Mon, 29th Aug 2022
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cloud
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hyperscale
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public cloud
Amazon Web Services has recently celebrated the graduation of newly certified tech professionals from the AWS re/Start course in Aotearoa.

Consider the benefits of UEBA technology with MDR experts at the helm
Wed, 24th Aug 2022
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ueba
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it professionals
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services
Best-in-class security technology complements great expertise, and vice versa. To significantly improve security posture requires both.

Digital humans to provide better healthcare services in NZ
Mon, 22nd Aug 2022
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ai
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it in healthcare
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digitisation
New AI technology from Soul Machines is set to provide Kiwis with better access to healthcare.

Microsoft and Auckland Transport announce new cloud agreement
Mon, 1st Aug 2022
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cloud
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microsoft
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public cloud
Auckland Transport (AT) and Microsoft have announced a new cloud agreement aimed at promoting innovation, reducing costs and improving sustainability in transport services.

8x8 announces its CPaaS can now deliver no-code functionality
Mon, 18th Jul 2022
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contact centre
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paas
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cloud
8x8 CPaaS can now deliver no-code functionality that can enable enterprises to further create better customer experiences, the company says.

Datacom to use AI company Amelia as virtual employee
Wed, 13th Jul 2022
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ai
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microsoft teams
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datacom
Datacom has implemented conversational AI software, Amelia, in government and enterprise client environments to deliver instant, human-like service desk support.

Ericsson and Ciena, Telstra enhance service capacity for Telstra's optical network
Tue, 5th Jul 2022
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network management
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network infrastructure
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ethernet
Ericsson, Telstra, and Ciena have announced new enhancements to Telstra's Next Generation Optical Network, which will increase the service capacity of Telstra's optical network to 400 GE (Gigabit per Second Ethernet).

Up to $2.4 million shortfall in the collapse of IndeServe
Fri, 1st Jul 2022
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big data
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bi
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data analytics
We delve into the liquidators first report on long-standing networking service provider IndeServes collapse.

Longstanding Kiwi field service contractor Indeserve in liquidation
Fri, 3rd Jun 2022
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big data
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bi
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data analytics
IndeServe, a longstanding local service contractor that has worked with companies including IBM, Fujitsu and Datacom, has voluntarily filed for liquidation.

Great Resignation could severely impact Australian economy
Tue, 3rd May 2022
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finance, leasing & rental
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erp
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services
DyFlex Solutions says Australia's services sector makes up more than 70% of the country's gross domestic product, and the Great Resignation has the potential to affect the Australian economy well into the future.

Microsoft announces revamp of partner network programme
Thu, 17th Mar 2022
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microsoft
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partner programmes
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customers
Microsoft has announced a revamp of their partner programme, creating new opportunities within the company's extensive partner ecosystem across the globe.

Thank you for your service! Phone and internet complaint numbers are down in Oz
Wed, 9th Feb 2022
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telecommunications
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australian
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internet
Australian consumers are becoming increasingly more satisfied with their internet and phone service providers, with new research seeing a record drop in complaints.

IDC - APeJ blockchain spending ready to skyrocket
Wed, 1st Aug 2018
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blockchain
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spending
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idc
Asia/Pacific (excluding Japan) spending on blockchain solutions to reach US$2.1 billion in 2022, according to the latest IDC report.

ENGIE launches new service in Singapore to reduce data center complexity
Tue, 19th Jun 2018
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data centre operators
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it infrastructure
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data center management
ENGIE has launched the first digital outcome-focused service in Singapore to make the lives of data center operators easier.

Mavenlink lands in APAC with new office in Melbourne
Thu, 17th May 2018
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cloud
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software
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victorian government
The expansion has gained the support of the Victorian Government, which has provided business assistance to Mavenlink.

IDC Report: services market booming as organisations prioritise digital transformation
Wed, 16th May 2018
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outsourcing
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consulting
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idc
Year-over-year growth was around 4%, which slightly outpaced the worldwide GDP growth rate.

Unisys launches transformational solution for digital service desks
Wed, 9th May 2018
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digital transformation
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ai
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open source
Advanced analytics, automation and AI provide users secure access to service when, how and where they need it.

IDC forecast ‘exploding’ cognitive/AI opportunities in APeJ service market in 2018
Mon, 19th Mar 2018
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outsourcing
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ai
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martech
The findings come from the analyst’s newly published market analysis perspective report.

New Hitachi subsidiary appoints former GE Digital and IBM executives
Wed, 11th Oct 2017
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storage
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iot
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hitachi
The company was launched just last month as a new business entity and already has hired two executives to help steers its IoT and services portfolios.

IDC highlights burgeoning IoT opportunity for service providers
Wed, 6th Sep 2017
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managed services
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iot
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idc
A new IDC forecast on internet of things services shows 'significant' opportunities ahead for service providers.

Data#3 joins billion dollar club - and posts record profit
Wed, 23rd Aug 2017
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cloud
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data#3
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financial results
Data#3 has joined the $1 billion club, clocking up revenue of $1.1 billion for the year ended 30 June – and posting a record profit to boot.

Fujitsu brings in 88.4 billion yen profit over 2016 - with further growth expected
Mon, 1st May 2017
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fujitsu
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financial results
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services
Fujitsu has announced profit for the year of 2016, coming in at a whopping 88.4 billion yen, representing growth of 1.7 billion yen from fiscal 2015.

Avaya focuses on Govt with new appointment
Mon, 16th May 2016
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contact centre
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avaya
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australian government
"Avaya’s comms and collaboration services focus on enabling this type of digital transformation, which was a key driver in my decision to return."