Recent client experience and conversations with peers have indicated that the needs of business teams are changing.

Microsoft announced it has ended support for Office 2013 as of April 11, 2023, resulting in some IT administrators scrambling to upgrade.

The pure pursuit of productivity has often come at a cost to employees and companies. Enter sustainable productivity, a better way to do productivity.

Access to someone more experienced, whether from the same industry or the broader business sphere, who’s able to act as a role model can help women and men develop professionally at all stages of their careers.

There are abundant opportunities for ambitious, intelligent women to pursue interesting and rewarding careers, and we're seeing more of them rising up the ranks in vendor and service provider organisations.

This year's theme challenges us to deepen our understanding and use it to cultivate a more inclusive and supportive ecosystem.

Have the confidence to step up and you’ll inspire other women to do likewise, writes Jamf’s Senior Manager Customer Success APAC, Melissa Antoine

The campaign to encourage girls into STEM subjects is an admirable one, but there's more to gender equity than education alone.

Digital increasingly needs to take centre stage in the customer experience strategy for businesses to continue to deliver excellent support and customer experiences.

This announcement extends the partnership between VAST and Veeam, empowering enterprise organisations to eliminate the threat of extended downtime following a ransomware attack.

Workday has published the results of a new survey, finding that 79% of workers who feel a sense of belonging in the workplace do not intend to leave their jobs.

Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.

Somar Digital is working with Te Aorerekura, providing its expertise on new digital tools to help end family and sexual violence in New Zealand.

"Since the launch of Microsoft Operator Connect, we have worked closely with Microsoft to build out our expertise and infrastructure to support the service."

Additional updates include further investment into channel leadership and teams, new incentive programs, and evolved tools for ease of engagement.

The road to the cloud follows two common paths: via economic first-party migration tools from public cloud providers or third-party solutions from specialist vendors.

The Logitech Select service will encompass an all-in-one service plan that ensures video collaboration solutions are available when teams need them the most.

The investment focuses specifically on social impact and sustainability, by helping APAC businesses scale emerging solutions and business models.

Digital transformation in Australian and New Zealand (ANZ) is continuing to accelerate, but gaps remain in digital skills development support for higher education faculties.

Juniper Networks has released a new support solution driven by artificial intelligence, designed to deliver holistic visibility and insights across its entire Junos portfolio.

The company has announced its new global channel sales and business development vice president, as well as a new programme which accredits partners to deliver technical support services.

CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.

Rimini Street seeks a further US $41.3m in appeals after Court rules third-party support is in lawful competition with direct maintenance services.

“The Pioneer programme expands our focus and investment by collaborating with regional partners who hold deep domain expertise in applications.“