CFOtech Asia - Technology news for CFOs & financial decision-makers

Vijay Sundaram stories

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Vijay Sundaram is an insightful author whose recent works shed light on the critical issues faced by small businesses in Australia. His stories tackle pertinent topics such as cyber security and data privacy, highlighting the urgency for small enterprises to protect themselves against evolving threats. By examining the challenges within the local business landscape, Sundaram encourages readers to consider the importance of awareness and proactive measures.

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In his exploration of the changing nature of work, Sundaram discusses Zoho's launch of a new collaboration platform. This story illustrates how technology can adapt to meet the needs of modern businesses, pointing to the necessity of virtual collaboration. Readers can learn about the transformative power of tools designed to foster communication in an increasingly digital world.

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Sundaram also delves into the unique challenges faced by rural businesses in Australia. His analysis reveals how these enterprises are creatively navigating hardships through side hustles. This piece serves as a testament to the resilience and adaptability required in today’s economic climate, providing valuable insights for entrepreneurs in similar situations.

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Customer service expectations are another focal point in Sundaram's recent articles. He shares findings from Zoho’s research on changing consumer attitudes, emphasizing the need for small businesses to elevate their service standards. Through this, readers can understand the evolving market dynamics and why cultivating exceptional customer experiences is essential for competitive advantage.

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The theme of integrated technology stacks also recurs in Sundaram's narratives. His examination of why Australian businesses seek integrated solutions to streamline operations offers a perspective on how technology can facilitate growth. By reading this, entrepreneurs can explore the potential benefits of unifying their technological resources to promote efficiency.

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Finally, Sundaram provides strategic insights for small businesses looking ahead to 2024. His guidance on financial planning and relationship-building equips readers with actionable strategies to thrive amidst uncertainty. This foresight is crucial for any business leader aiming to navigate the complexities of the coming years.

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Zoho study reveals rising customer service expectations in Australia
Tue, 1st Oct 2024
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cx
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martech
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data privacy
A Zoho study reveals that Australian consumers now see exceptional customer service as a basic expectation, with 31% deeming it a standard rather than a bonus.
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Navigating the path to sustainable success: Strategies for small businesses in 2024
Fri, 16th Aug 2024
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crm
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cx
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martech
Facing an uncertain future, Australian small businesses must embrace strategic financial planning and build strong customer relationships to thrive in 2024.
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Unification over best-in breed: Why is an integrated tech stack key to business growth?
Wed, 24th Jul 2024
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cx
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martech
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hcm
Australian small and medium businesses are turning to integrated tech stacks to streamline operations, enhance collaboration, and drive growth amid economic volatility.
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Making cyber security and data privacy a big issue for small businesses
Wed, 19th Oct 2022
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data privacy
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telstra
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optus
Optus and Telstra cyber attacks highlight the threat to Australian small businesses. Awareness and action must be taken to prevent devastating damage.
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Zoho releases collaboration platform to meet 'changing nature of work'
Fri, 11th Sep 2020
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uc
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collaboration
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zoho
Zoho launches Workplace platform to address the changing needs of businesses towards virtual collaboration and communication.
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How do Australia's rural businesses survive in challenging times? Side hustles
Tue, 18th Aug 2020
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productivity
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telsyte
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zoho
Rural Australian businesses are starting side hustles to cope with hardships, according to new research by Zoho Corporation and Telsyte.