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Xero is boosting its Analytics tool with AI cash flow forecasts, behavioural insights and operational metrics on shareable visual dashboards.
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
CrowdStrike has split North Korea-linked LABYRINTH CHOLLIMA into three units, two for crypto theft and one for industrial espionage.
Shadow AI tool Clawdbot quietly spreads across workplaces, alarming security teams as staff grant it broad access on unmanaged devices.
McAfee boosts its Scam Detector with instant QR checks and smarter message scanning to counter a surge in personal, AI-powered frauds.
WhatsApp launches Strict Account Settings, a lockdown mode offering tighter privacy and security for journalists and other high‑risk users.
Bitdefender warns of a global surge in fake job emails posing as Amazon, Carrefour and the NHS, stealing data, money and account logins.
SALESmanago upgrades its eCommerce platform with richer WhatsApp journeys and AI-led recommendations, targeting smarter real-time engagement.
A new Astaroth banking trojan variant hijacks WhatsApp Web to self-spread via chats while silently stealing Brazilian banking credentials.
Babeltext debuts MC-ML-AI, a standard to turn multilingual, multichannel customer chats into completed bookings, transactions and cases.
Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.
Most UK adults have no plan for who inherits their digital assets, with over-55s least prepared despite new laws recognising online property.
Australian children spent an average of 132 minutes a day on TikTok in 2025, topping global peers just before the under-16 social media ban.
Maestra's US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.
Britons now say thanks more often to AI chatbots and satnavs than to colleagues, as new research reveals a growing 'digital manners' trend.
One NZ extends Starlink-powered satellite service with limited data apps and WhatsApp calling for eligible phones beyond mobile coverage.
Nearly half of New Zealand's online daters would consider dating an AI, as loneliness and mistrust reshape how Kiwis seek romance online.
Keyloop moves to acquire Motortech.ai, aiming to embed its AIME conversational agent across Fusion tools used by car dealers worldwide.
Infobip urges UK retailers to use RCS and WhatsApp to cut returns disruption as annual costs are forecast to top GBP £27 billion.
Simwood launches on-net conversational AI agents for carriers and MSPs, embedding voice and WhatsApp bots directly into UCaaS networks.
