Workflow Automation stories - Page 26
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
'AI workslop': Zapier survey finds AI delivers gains as well as costly corrections
Fri, 16th Jan 2026
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data analytics
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digital transformation
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rpa
Zapier survey finds 92% of staff feel AI boosts productivity, yet workers spend hours each week fixing low-quality 'AI workslop' outputs.
Xero rolls out AI analytics suite for small businesses
Fri, 16th Jan 2026
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data analytics
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digital transformation
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fintech
Xero launches AI analytics across its platform, giving small firms dashboards, forecasts and scorecards once reserved for larger rivals.
Newo.ai, IONOS launch AI receptionist for small firms
Fri, 16th Jan 2026
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digital transformation
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cx
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martech
Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.
Manhattan unveils AI agents across Manhattan Active suite
Fri, 16th Jan 2026
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uc
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digital transformation
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cx
Manhattan rolls out embedded AI agents across its Active suite, promising real-time automation and custom agent creation for retailers.
FourKites forms advisory board to shape manufacturing tech
Thu, 15th Jan 2026
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saas
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digital transformation
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cx
FourKites has created a manufacturing advisory board of senior supply chain leaders to steer its product roadmap and AI-driven logistics tools.
Five9 & Google Cloud launch unified AI contact centre CX
Thu, 15th Jan 2026
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
Moglix unveils Cognilix AI OS, plans USD $5m research
Thu, 15th Jan 2026
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digital transformation
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rpa
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supply chain
Moglix launches Cognilix AI OS for B2B commerce and procurement, backed by a USD $5m research push into domain-led, enterprise AI products.
AI sprawl to create waste as firms chase tools, not trust
Thu, 15th Jan 2026
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digital transformation
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it automation
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rpa
Uncoordinated AI rollouts risk creating costly “AI sprawl” and waste by 2026, with Nintex warning trust and governance are lagging.
IDeaS scores triple recognition at 2026 HotelTechAwards
Thu, 15th Jan 2026
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digital transformation
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cx
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martech
IDeaS wins twice and places once at the 2026 HotelTechAwards, underscoring growing demand for connected hotel revenue and planning tools.
Salesforce launches AI Slackbot as workplace agent
Thu, 15th Jan 2026
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saas
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crm
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martech
Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.
TeamViewer predicts emotionally aware enterprise AI
Thu, 15th Jan 2026
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digital transformation
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hyperscale
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dc
TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.
Knog boosts marketing output 20% with new digital hub
Thu, 15th Jan 2026
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digital transformation
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ecm
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martech
Cycling brand Knog lifts marketing productivity 20% after rolling out a centralised digital asset hub for teams and global partners.
Salesforce unveils AI-powered Slackbot as work agent
Thu, 15th Jan 2026
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data analytics
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digital transformation
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cx
Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.
EasyPicky outlines five AI-led retail trends for 2026
Thu, 15th Jan 2026
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saas
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data analytics
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digital transformation
EasyPicky predicts AI-driven retail, video shelf checks and phygital hubs will tackle GBP £1.5 trillion stock mismanagement by 2026.
Hyland wins IDC 2025 award for customer experience
Wed, 14th Jan 2026
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saas
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crm
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document management
Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.
Apple bundles pro creative apps in new AI Studio deal
Wed, 14th Jan 2026
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martech
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digital entertainment
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rpa
Apple has unveiled Creator Studio, a subscription bundling pro creative apps with new AI tools and premium content across its platforms.
Security now central to business decisions, says report
Wed, 14th Jan 2026
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data analytics
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digital transformation
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socs
Security teams are moving from gatekeepers to strategic partners, with ROI and integration now central to security investment decisions.
Fujitsu cuts excess stock 20% with Celonis AI rollout
Wed, 14th Jan 2026
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storage
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datacentre infrastructure
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digital transformation
Fujitsu unit FSAS cuts excess stock by 20% and halves orders in six months after rolling out Celonis AI-driven process intelligence platform.
Nintex tips 2026 'reality check' for enterprise agentic AI
Wed, 14th Jan 2026
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data analytics
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digital transformation
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it automation
Nintex warns enterprise agentic AI will face a 2026 reality check, with tighter budgets, targeted use cases and tougher governance.
Amperity unveils AI agent to build live customer journeys
Wed, 14th Jan 2026
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cx
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martech
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rpa
Amperity has debuted an AI Customer Data Agent that turns natural-language prompts into live segments and customer journeys for marketers.