About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 148
Gigaclear enhances telephony services with Oculeus' RVM
Tue, 14th Nov 2023
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oculeus
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crm platform
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gigaclear
Gigaclear is set to bolster its telephony services in the UK through Oculeus' Retail Voice Management (RVM) solution.
Norm gains three key cyber security accreditations from CREST & NCSC
Tue, 14th Nov 2023
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ransomware
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advanced persistent threat protection
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apm
Cybersecurity firm, Norm, earns prestigious accreditations from CREST and NCSC, affirming its high-level expertise in cyber defences.
Singaporean businesses struggle to meet sustainability targets, report reveals
Tue, 14th Nov 2023
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cleantech
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it services
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sustainability
Singaporean businesses lagging in sustainability, only 34% having met set targets over the past two years, finds a report.
UK Govt announces £200m digital skills training package
Mon, 13th Nov 2023
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genai
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ai
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digital marketing
The UK Government unveils a £200m digital skills package aimed at enhancing local economies and fostering the rise of 'digital nomads'.
Manchester University to helm consortium aiding Sellafield with AI & robotics
Mon, 13th Nov 2023
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edutech
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robots
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ai
Manchester University leads consortium to assist Sellafield with AI and robotics for decommissioning facilities.
Publicis Sapient highlights consumer perspective on generative AI
Mon, 13th Nov 2023
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cx
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martech
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genai
Publicis Sapient's new study sheds light on consumer attitudes towards generative AI, revealing its potential for business transformation.
IDVerse joins Mastercard Engage for digital ID verification solutions
Mon, 13th Nov 2023
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genai
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ai
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cloud services
IDVerse teams up with Mastercard Engage for seamless, all-inclusive digital identity verification utilising generative AI technology.
Smokeball recognised as a top workplace for women in 2023 in Australia
Mon, 13th Nov 2023
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software development
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mental health
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employment
Smokeball, Australian legal software developer, has been lauded as one of the Best Workplaces for Women in 2023.
Rise in malicious bot attacks threatens eCommerce platforms
Mon, 13th Nov 2023
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application security
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api
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cybersecurity
Imperva flags urgent cybersecurity threat as malicious bot attacks on eCommerce platforms rise, putting online retailers at risk.
Rising trend in 'quishing' attacks targets QR code users
Mon, 13th Nov 2023
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dlp
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branding
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cyber attacks
Cybersecurity firm ReliaQuest reports a rising trend in 'quishing', a cyber attack targeting QR code users, with a 51% leap in incidents in September 2023.
Malicious Python packages form serious security threat, Checkmarx study reveals
Mon, 13th Nov 2023
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martech
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application security
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supply chain
Checkmarx study uncovers serious security risk posed by malicious Python packages used to hijack victim's computers.
CBA combats cyber abuse with free AI & machine-learning techniques
Mon, 13th Nov 2023
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ai
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cybersecurity
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financial institutions
CBA campaigns against tech-facilitated abuse, offering proprietary AI and machine-learning techniques free to all banks.
Innotec Security on avoiding social network job scams
Mon, 13th Nov 2023
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malware
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cybersecurity
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accenture
Innotec Security offers invaluable advice on thwarting job scams on social networks amid rising fraudulent ventures.
Australian & NZ firms hit hard by cybersecurity breaches
Thu, 9th Nov 2023
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edutech
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breach prevention
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data breach
74% of firms in Australia and New Zealand have suffered cyberattacks in the past year, with 41% experiencing multiple breaches.
UK's trust in emerging tech lagging – BSV Blockchain study
Thu, 9th Nov 2023
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blockchain
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iot
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ai
BSV Blockchain study highlights significant gap in UK's trust and understanding of emerging technologies including blockchain and AI.
UK SMEs lack security measures against concealed cyber threats
Thu, 9th Nov 2023
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firewalls
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network security
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phishing
About one third of UK's small and medium-sized enterprises lack protective measures against hidden cyber threats, a study reveals.
Cisco unveils new modules for Observability Platform
Thu, 9th Nov 2023
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llms
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cleantech
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cisco
Cisco reveals seven new modules on its Observability Platform, enhancing full-stack observability and data contextuality, at partner summit.
UK employees jeopardise workplace cybersecurity with unauthorised downloads
Thu, 9th Nov 2023
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risk & compliance
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cybersecurity
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software
Two-thirds of UK employees are endangering business cybersecurity by unauthorised app downloads, often unbeknown to IT departments, Armis research reveals.
BP invests in AI forecasting to enhance CX, reduce waste
Thu, 9th Nov 2023
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cx
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martech
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supply chain
BP partners with RELEX Solutions for an AI-driven platform to optimise supply chain across its 300 UK retail stores.
NTT recognised as leader in global data centre services
Thu, 9th Nov 2023
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cleantech
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cloud services
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sustainability
NTT Ltd named as a global leader in data centre services by IDC MarketScape for the third time, showcasing its commitment to a sustainable future.