About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 8
Tax leaders optimistic about GenAI despite cost concerns
Last month
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data analytics
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genai
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ai
A new survey reveals 87% of tax professionals believe generative AI will enhance efficiency, despite 75% still in early integration stages.
FedEx fuels Asia-Pacific economy with USD $1.7 billion boost
Last month
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supply chain & logistics
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cleantech
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sustainability
FedEx's latest economic impact report reveals a USD $1.7 billion boost to the Asia-Pacific economy in FY 2024, enhancing regional commerce and connectivity.
UK STEM sector losing billions due to AI tool shortage
Last month
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ai
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leadership
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skills gap
New research reveals UK STEM professionals lose six hours weekly due to inadequate AI access, costing the economy GBP £64 billion annually.
Forrester reveals 2025 predictions for banking & insurance
Last month
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data analytics
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cx
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martech
Forrester's 2025 Predictions report reveals banks and insurers face significant transformations in customer experience and tech investments amid evolving trends.
Australian leaders struggle with collaboration inefficiency
Last month
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collaboration
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productivity
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employment
A study reveals that ineffective collaboration costs Australian organisations over USD $16,000 per manager each year, impacting productivity.
Businesses embrace AI, neglect cyber security measures
Last month
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ransomware
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iot
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genai
A new report reveals that 70% of firms globally have adopted generative AI, but only 56% recognise its impact on cyber security, highlighting significant risks.
Freshworks launches Freddy AI Agent for streamlined support
Last month
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cx
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martech
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hcm
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Geopolitical disruptions & AI reshape global trade
Last month
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risk & compliance
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ai
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outsourcing
A new report by Customs Support Group reveals that geopolitical disruptions and AI challenges are severely impacting international trade operations.
Grip Security report reveals unmanaged SaaS app risks
Last month
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saas
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martech
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cdp
Grip Security's 2025 SaaS Security Risks Report reveals 90% of SaaS applications are unmanaged, stressing the urgent need for better oversight and risk management.
AI impersonation emerges as top cyber threat in new report
Last month
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malware
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phishing
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email security
New research reveals AI impersonation is now the top cyber attack threat, with 52% of security leaders citing social engineering challenges.
Fortinet report: 70% of staff lack cybersecurity awareness
Last month
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firewalls
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phishing
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advanced persistent threat protection
A Fortinet report reveals 70% of organisations believe employees lack cybersecurity awareness, highlighting growing concerns over AI-driven threats.
ANZ leads in observability investment & business value
Last month
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devops
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siem
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digital transformation
Splunk's latest report reveals that organisations in Australia and New Zealand lead global observability spending, investing AUD $3.4 million annually.
AI cyberattacks on retailers rise ahead of holiday season
Last month
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data protection
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martech
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physical security
Imperva reveals that online retailers face a staggering average of 569,884 AI-driven cyberattacks daily as the holiday shopping season approaches.
Interparcel warns SMEs on rising supply chain expenses
Last month
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supply chain & logistics
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australia post
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automation
Interparcel reports a 10.8% rise in postal charges and a 12% increase in shipping costs, urging SMEs to enhance operational efficiency this season.
UK tech sector faces challenges with potential CGT rise
Last month
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ai
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investment
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eis
Potential changes to Capital Gains Tax in the Autumn Budget could hinder UK's tech innovation, warns expert Adam Chick, driving entrepreneurs to sell prematurely.
Digital fibre could add USD $163bn to NZ economy by 2033
Last month
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digital transformation
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genai
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ai
A Deloitte report claims digital fibre infrastructure could boost New Zealand's economy by USD $163 billion by 2033, highlighting its untapped potential.
Telstra study finds missed revenue due to weak networks
Last month
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collaboration
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telstra
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public sector
Research by Telstra suggests a lack of professional networks among senior leaders in large Australian organisations could cost AUD $53 billion annually.
Australian executives question hiring despite HR spend
Last month
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hcm
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recruitment
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spending
A survey by SmartRecruiters reveals that nearly a third of Australian executives doubt their hiring quality, despite vast recruitment investments.
Acronis reports 57% revenue boost in Australia in 2024
Last month
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data protection
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advanced persistent threat protection
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cybersecurity
Acronis has reported a 57% surge in year-on-year revenue in Australia, driven by increasing demand for its AI-powered cybersecurity solutions.
Australia's data centre investment to exceed $26bn by 2030
Last month
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hyperscale
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dc
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cleantech
Investment in Australian data centre capacity is projected to surpass AUD $26 billion by 2030, driven by soaring demand for digital services.