Stories by Staff - Page 348

Government contact centres in New Zealand are taking steps to improve customer service after a survey revealed widespread dissatisfaction among citizens.

Around 300 ASB staff volunteered to take the calls for the TV3 Big Night In telethon at the bank's contact centre in Albany last month.

Videoconferencing has seen significant growth in New Zealand, with companies utilising the benefits including faster decision-making and improved collaboration.

Stephen Crombie takes the helm of Govt Technology Services, unveiling plans to revamp the UK's ICT infrastructure and cut costs.

The talk around broadband infrastructure is overlooking the need to address the rural sector, crucial to NZ's international competitiveness.

Telecom Wholesale halts its broadband and residential PSTN 'loyalty' offer following a breach of separation undertakings, with potential penalties looming.

Mobile CRM technology is revolutionizing customer management, providing easy access to information anytime, anywhere.

Portable technology revolutionizes the workforce by providing access to crucial information and improving productivity.

Panasonic's DMR-BW850 recorder frees your favourite HD TV recordings from the hard drive's confines, doubling as a definitive media hub.

Apparently, gone are the days of the elegant princesses we all once knew, replaced instead by those of princesses who  fiend for pastries.

DiRT 2 revs up with mainstream appeal and challenging mechanics, aiming to win over both casual gamers and rally purists alike.

Nostalgia takes a hit with Sacred 2: Fallen Angel, as its rehash of classic dungeon-crawling impresses less than remembered.

Like Wii Sports before it, Wii Sports Resort is an accessible party game that's likely to draw in all manner of players.

TMNT: Turtles in Time Re-shelled enhances nostalgia with 3D HD artwork but struggles to offer fresh gameplay, shining mostly in multiplayer mode.

2degrees falls short on data, charging 50c/MB compared to Telecom's fast XT network and Vodafone's 1GB/month promotion. #mobile #data.

At the grand Microsoft Partner Awards, a celebration of innovation and excellence showcases soaring achievements in the tech community.

MBS's Sales Manager Richard Williams shares 30 years of IT experience with The Channel, discussing changes and challenges in the industry.

2Degrees stands out with 435 cellsites, roaming to 21 countries, and a unique approach to hiring Rhys Darby for their campaign.

Femtocells are mini cellsites that you install in your living room in order to receive better coverage for your mobile phone when you're at home.

Kaseya has appointed Sim Bong as its first New Zealand Country Manager as part of its strategy to grow in the Kiwi market, says CEO Gerald Blackie.