Latest news - Page 14

AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.

OpenAI has endorsed three key Senate bills, including the Future of AI Innovation Act, positioning itself as a major player in US AI regulation debates.

Rimini Street’s CTO Eric Helmer has discussed how AI is reshaping ERP systems, addressing high vendor fees, and enhancing customer support.

Radware has unveiled EPIC-AI, a pioneering AI-driven security system, enhancing real-time threat detection, mitigation, and automated protection.

WatchGuard Technologies has grown its leadership with three new senior hires, enhancing sales and marketing capabilities with industry veterans.

A report by Infosys and MIT Technology Review Insights reveals that companies with advanced cloud systems are planning substantial investments to support AI adoption.

More than a third of global enterprises are struggling to attract essential AI and data talent, jeopardising their AI ambitions, an IDC study reveals.

Unlock infrastructure transparency with these five strategies: data consolidation, automated collection, asset linkage, detailed mapping, and visualisation.

UiPath's Ed Challis reveals how the company is driving AI adoption, tackling challenges, and shaping future strategies to integrate AI into diverse businesses.

TechDay is celebrating 18 years of growth, transforming from a small magazine to what is now a global digital powerhouse.

NVIDIA unveils new tools for humanoid robotics at SIGGRAPH 2024, aiming to revolutionise development workflows with AI-driven simulation and cloud computing services.

Affinidi unveils the Affinidi Iota Framework at WeAreDevelopers World Congress, transforming data sharing with explicit consent and enhanced user control.

Twilio's new report outlines five critical steps for enhancing your data strategy with AI, focusing on personalisation and real-time data activation.

Cloudera’s Vini Cardoso has revealed his insights on leveraging big data and ethical AI to unlock business value.

Wendy Thomas, CEO of Secureworks, has delved into the company's global cybersecurity strategies and challenges, highlighting its approach and expertise in battling AI-driven threats.

Lumify Group has announced a major executive reshuffle to optimise growth, integrating EdventureCo’s soft skills units and forming new business divisions.

Paessler appoints Dinesh Senanayake as COO and CFO, aiming to leverage his operational and financial expertise to drive global expansion and innovation.

Generative AI is set to revolutionize enterprise software by making costly customisation obsolete, paving the way for unprecedented digital agility.

Thailand is set to capitalise on shifting supply chains over the next decade, with JLL highlighting the country's growth in manufacturing investment opportunities.

A new study reveals 96% of professionals believe creativity is essential for organisational success, but many fail to nurture it effectively.