Latest news - Page 389
Research: Employees fear becoming obsolete due to outdated skillsets
Wed, 3rd Jun 2020
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it training
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uipath
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automation
Concerns over job security are rising as nearly half of global office workers fear obsolescence due to outdated skillsets, a UiPath study reveals.
Global smartphone sales decline 20% due to COVID-19, Samsung, Huawei see double-digit declines
Wed, 3rd Jun 2020
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smartphones
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supply chain
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personal computing devices
Smartphone sales plummeted by 20.2% in Q1 2020 due to COVID-19, with major Chinese manufacturers and Apple hit hard, according to Gartner.
Backbase and Mambu partner to continue to evolve banking industry
Mon, 1st Jun 2020
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digital transformation
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financial institutions
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modernisation
Backbase and Mambu have joined forces to offer a comprehensive SaaS banking solution, helping financial institutions modernise and improve customer engagement.
How to implement a cloud contact centre that boosts efficiency & customer experience
Mon, 1st Jun 2020
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crm
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uc
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digital transformation
If you're considering an overhaul of your contact centre, a strategic approach and meticulous planning will help you get maximum return on your investment.
How digital transformation will lead to the rebirth of the fax
Fri, 29th May 2020
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document management
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digital transformation
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ecm
As COVID-19 drives digital transformation, businesses are turning to online fax solutions, ensuring this traditional tool remains vital in modern workflows.
Cisco buys ThousandEyes, strengthening network portfolio
Fri, 29th May 2020
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microsoft
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cisco
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m&a
Cisco acquires ThousandEyes, enhancing its cloud-based network and application performance portfolio with advanced internet and cloud intelligence capabilities.
Zendesk bolsters senior APAC leadership team
Fri, 29th May 2020
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crm
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martech
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zendesk
Zendesk strengthens its APAC leadership team, appointing Wendy Johnstone as regional COO and Gari Johnson as senior VP of sales, to drive growth and operations.
PagerDuty announces new automation, remote working updates
Thu, 28th May 2020
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uc
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it automation
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hybrid & remote work
PagerDuty unveils advanced automation features and remote working updates, enhancing team efficiency, collaboration, and digital transformation.
Research: Tech execs’ priorities in the ‘new normal’
Thu, 28th May 2020
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crm
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cx
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martech
AppDynamics’ new research reveals 95% of organisations have changed their technology priorities because of the COVID-19 pandemic.
QNAP NAS OS integrates MS Office for Web
Thu, 28th May 2020
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storage
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uc
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microsoft
QNAP NAS users with proper document access permissions can quickly launch Office for the web in the same browser window.
Okta forms inclusion council to reflect employee diversity
Thu, 28th May 2020
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dei
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recruitment
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okta
Okta has launched an inclusion council to enhance its diversity and inclusion initiatives, aiming to integrate these values deeper into its corporate culture.
VMware & partners mobilise enterprise business continuity in times of disruption
Thu, 28th May 2020
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virtualisation
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dr
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it automation
VMware and partners across Asia Pacific and Japan are bolstering business continuity during COVID-19, with a strong focus on mobility and security ecosystems.
NICE inContact integrates Teams, Dynamics into contact centre suite
Thu, 28th May 2020
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crm
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uc
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data analytics
Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.
Fujitsu unveils 14 new models of enterprise notebooks, tablets and workstations optimised for remote working
Thu, 28th May 2020
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hybrid & remote work
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personal computing devices
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windows
Fujitsu has launched 14 new enterprise notebooks, tablets, and workstations designed for remote working, featuring the latest CPUs and OS updates.
Chinks in the armour: Why the post COVID-19 cloud is easy game for cybercriminals
Thu, 28th May 2020
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devops
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apm
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cybersecurity
Now’s the time for CIOs to pause and make sure their digital transformation projects are fit for today, and the future.
NICE working to certify compliance solution for Microsoft Teams
Wed, 27th May 2020
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uc
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data analytics
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martech
NICE aims to certify its Trading Recording System under Microsoft's Certified for Microsoft Teams program, enhancing compliance for financial services.
Thai call center achieves business continuity with cloud solution
Wed, 27th May 2020
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crm
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uc
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martech
Thai contact centre giant TMC ensures business continuity amid COVID-19 with Tikal's cloud solution, enabling staff to work securely from home.
BigCommerce recognised as Strong Performer by Forrester Research
Wed, 27th May 2020
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saas
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bigcommerce
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analyst report
BigCommerce has been recognized as a Strong Performer by Forrester Research in its evaluations of eCommerce platforms.
Global technology industry deals total $34.4bn in April 2020
Wed, 27th May 2020
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martech
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commerce systems
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supply chain
Technology industry deals worldwide reach USD $34.4bn in April 2020, a 33.8% increase from March, driven largely by Asia Pacific activity.
ASC launches Microsoft Teams communication recording app
Wed, 27th May 2020
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uc
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public cloud
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microsoft
ASC has launched the Recording Insights app for Microsoft Teams, enabling recording, archiving, and compliance management for online meetings and chats.