Latest news - Page 390

How organisations can capture lost revenue by eliminating missed calls
Tue, 26th May 2020
#
crm
#
cx
#
martech
Missed calls can lead to lost revenue, unconverted leads, and negative customer experiences. Businesses must ensure every call is answered.

Hands-on review: Samsung Galaxy Z Flip
Tue, 26th May 2020
#
smartphones
#
gaming
#
digital entertainment
Nostalgic flip phones return with Samsung Galaxy Z Flip – a sleek gadget, but is it worth the hefty price tag?.

Qualtrics promotes ANZ exec to lead APJ business
Tue, 26th May 2020
#
recruitment
#
qualtrics
#
job moves
Brigid Archibald named as new Managing Director for Qualtrics in APJ, replacing Bill McMurray as he moves to Chief Revenue Officer role.

Alibaba records growth for 2020, but it's not all smooth sailing
Mon, 25th May 2020
#
supply chain
#
alibaba
#
financial results
The company's Cloud business saw huge gains, but the declining business activity in the early months of 2020 was not kind to the retail giant.

Global rise in DevSecOps but role uncertainty persists - GitLab study
Mon, 25th May 2020
#
devops
#
martech
#
application security
Teams must understand how the role of the developer is changing, and how it affects security, operations, and test teams.

Hybrid cloud the most popular deployment path - study
Mon, 25th May 2020
#
multi-cloud
#
microsoft
#
microsoft azure
Hybrid cloud offers the ability to diversity spend and IT skills, to choose features based on a service provider’s strengths, and to build resiliency.

Fujitsu enhances RunMyProcess business process automation
Fri, 22nd May 2020
#
it automation
#
fujitsu
#
outsourcing
Major features in new ProcessModeler include design automation and simplification as well as more structured and more intuitive settings controls.

DX spending set to grow in 2020 despite pandemic woes
Thu, 21st May 2020
#
digital transformation
#
open source
#
healthtech
New data from IDC predicts digital transformation spending will grow by 10.4% worldwide to an eye-watering US$1.3 trillion.

Forrester names Adobe a Leader for B2B and B2C suites
Thu, 21st May 2020
#
martech
#
cloud services
#
adobe
Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.

Frost & Sullivan: The four biggest opportunities in blockchain
Thu, 21st May 2020
#
blockchain
#
supply chain
#
healthtech
All industry verticals will eventually be impacted to some degree, says F&S, but four areas are likely to see the biggest changes.

CompTIA: Tech firms expecting return to normalcy in three months following COVID-19 crisis
Thu, 21st May 2020
#
comptia
#
covid-19
#
partners
Almost two-thirds of CompTIA member company executives surveyed believe that business may start to get back on track by August.

New East Asia and Pacific vice president named for Avaya
Thu, 21st May 2020
#
uc
#
avaya
#
contact centre
Sami Ammous has been named as the new vice president for Avaya's East Asia and Pacific business, including Australia and New Zealand.

Dell and Google Cloud deepen integration to bolster hybrid cloud storage
Thu, 21st May 2020
#
network infrastructure
#
hybrid cloud
#
hyperscale
Dell and Google Cloud unveil a hybrid cloud storage system, capable of moving 50PB high-performance workloads, enhancing flexibility and scalability.

Microsoft acquires RPA specialist firm Softomotive
Thu, 21st May 2020
#
it automation
#
rpa
#
microsoft
Softomotive’s popular automation software, WinAutomation, will supplement Power Automate to provide more capabilities for RPA desktop authoring.

Pega strives to rid AI-based CX systems of discrimination
Thu, 21st May 2020
#
crm
#
cx
#
dei
The check is designed to flag possible discriminatory messages created by AI before those messages reach the customer.

Modern data integration: A must-have for the data-driven enterprise
Thu, 21st May 2020
#
data analytics
#
digital transformation
#
martech
As enterprises digitise, modern data integration is key. Empowering firms with agility and real-time insights, it transforms data into actionable intelligence.

NinjaRMM spruces up platform for remote work environments
Wed, 20th May 2020
#
it automation
#
hybrid & remote work
#
wfh
NinjaRMM, a company that is in the process of expanding its presence in Asia Pacific, will roll out new features on its platform this week.

Aussie edge data centre provider receives $20m in funding
Wed, 20th May 2020
#
uc
#
hyperscale
#
dc
Leading Edge Data Centers secures USD $20 million funding from Washington H. Soul Pattinson to expand its regional data centre network across Australia.

TCO puts sustainability data back in the hands of IT purchasers
Wed, 20th May 2020
#
cleantech
#
sustainability
#
e-waste
TCO Certified has extended its online product finder to included measurable sustainable performance data for certified products.

How to help your data scientists deliver better business value
Wed, 20th May 2020
#
data science
#
investment
#
data management
Data scientists spend just 12% of their time delivering insights, according to IDC. Silos and admin tasks are to blame.