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Governments increase digital investments in response to global turmoil
Thu, 25th May 2023

Worldwide government IT spending is forecast to total US$589.8 billion in 2023, an increase of 7.6% from 2022, according to new analysis from Gartner.

Apeksha Kaushik, Principal Analyst at Gartner, says global challenges such as inflation and workforce scarcity and their local repercussions are testing the abilities of government CIOs to respond with appropriate service delivery mechanisms and organisational accountability.

“In addition, the “great resignation” and the competing demand from the commercial sector have forced governments to re-examine their approaches to counterbalance internal talent scarcity," Kaushik says.

In 2023, government organisations will sustain commitment to investing in digital programs. 

“Governments are increasingly spending their IT budgets to replace legacy applications. Gartner’s 2023 CIO and Technology Executive Survey showed that 57% of government CIOs plan to increase funding for application modernisation in 2023, up from 42% in 2022,” says Kaushik.

This year, they will also ensure their digital projects endure mission impact. An increasing number of government institutions are already putting in place at least one digital metric linked directly to outcomes associated with their organisation’s public purpose or mission. By 2026, Gartner foresees over 75% of governments will gauge digital transformation success by measuring the enduring mission impact.

Software to Remain Highest Spending Segment in 2023

In 2023, software will continue to be the highest growing segment in 2023. Application modernisation investments will increase supported by more software-as-a service-based solution offerings. The use of low-code application platforms (LCAPs) is also on the rise and will further accelerate legacy modernisation efforts.

Government spending on IT services will continue unabatedly in 2023

“Compensation constraints and limited resources to attract and retain IT talent is becoming an even bigger challenge today as many governments are facing IT talent shortage,” says Kaushik.

To continue modernising and innovating critical IT infrastructure and applications, some government organisations will embrace a multisourced workforce strategy by optimising the use of internal IT talent and investing in employee experience tools to empower and spark innovation, as well as partnering with external IT service providers to speed time to value.

Throughout 2023, government organisations will continue to invest in initiatives that improve access to digital services as constituents increasingly demand experiences that are equivalent to online customers.

While digital transformation remains a top priority for governments, Kaushik says some government CIOs have indicated they are falling short in realising maximum benefits from their digital investments. 

“Government CIOs who are moving beyond scaling digital solutions across their critical services are ensuring that further investment in digital solutions can directly impact how they achieve the mission or public purpose of their organisation."