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IDC names Mindfields ‘leading RPA service provider’

05 Mar 2020

Automation and artificial intelligence advisory firm Mindfields has been named a leading RPA service provider in Asia Pacific by IDC.

IDC Financial Insights named Mindfields as one of the leading service providers in the recently released IDC Perspective: Six Capabilities from Leading RPA Service Providers That Advance Financial Services Institutions toward Intelligent Automation. 

The Perspective recognises Mindfields as having the desired capabilities to offer ready propositions in intelligent automation solutions to the financial services industry in Asia/Pacific.

IDC Financial Insights indicates that institutions which choose an intelligent automation service provider based on six identified capabilities, typically achieve more favourable and long-term results from their automation deployments. 

The report maps and analyses these six capabilities for eight leading service providers including Mindfields. 

These capabilities are:

  • Ability to deliver desired business outcomes
  • Process identification and optimisation
  • Ability to deliver enterprise-wide scale
  • Security, governance, and post-deployment support as core tenets
  • Intelligence powered by AI technologies and innovative tools; and
  • Availability of talent and strong ecosystem support.

The IDC report is an important enabler for Financial Services institutions to understand the various nuances in the implementation or scaling of automation solutions.

“All of us at Mindfields are enthused to be part of the report and we thank IDC for shortlisting us for this report,” says Mindfields founder and chairman Mohit Sharma.

“The report is truly an acknowledgement of our steadfast commitment in enabling our clients to Grow for Tomorrow by offering disruptive Intelligent Automation (IA) services. Mindfields has been focused on scaling up the automation journeys of its clients and bringing down the Total Cost of Ownership (TCO) for automation.”

Mindfields has been a partner to several leading financial services institutions in the Asia Pacific region including ANZ Bank, ING, Rabo Bank, Equifax, iCare, AMP, CIBC, Pepper Finance and Suncorp.

Its product portfolio includes a Centre of Excellence platform (CoE.exe), a cloud-based automation management platform (MindEzy), an onshore, offshore or hybrid support offering (MindSupport), Mindfields IP based IA consulting and bot development training programmes, which are customised for both graduate and corporate professionals (MindUni) and a finance function automation package (CFO.exe). 

Mindfields has implemented over 1000 processes and deployed more than 400 robots in production on a global basis.

Founded in 2006, Mindfields is a vendor-agnostic intelligent automation and artificial intelligence advisory firm, providing strategy services to CXO level executives across verticals on emerging and disruptive technologies. 

Mindfields started its Automation Advisory offering in 2013 and was among the first few on a Global basis and the first in Australia to offer such advisory services. 

Mindfields is recognised by Gartner, IDC, ISG and HFS Research as a leading, niche Intelligent Automation (IA) advisory firm and has been ranked among the top 20 fastest growing Australian firms in the Deloitte Fast 500 in 2017. 

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