CFOtech Asia logo
Technology news for Asia's CFOs and financial decision-makers
Story image

The paradox of change, and how to get around it

By Contributor
Thu 26 May 2022

Article by OutSystems APAC vice president Mark Weaser.

The business decision to technologically transform should not come from an IT department but from the business itself. Bold decisions do not come from the people tasked with keeping the whole show running and who will be held responsible if a project derails or becomes more difficult than originally planned.

An IT department’s job is to make things happen, keep tasks on track and implement the new technologies that departments require. It is, in a sense, not natural for an IT department to ‘rock their own boat’ by deploying new technologies and cutting-edge tools. 

However, change is inevitable. If anything, it has accelerated during the last two years, when pandemic business conditions moved the digitisation plans of many organisations. Gartner predicts spending on technology services and products in Australia to grow by A$109 billion in 2022, a 6.5 per cent increase from 2021.

Further to this accelerated change, no business in Australia should exist without a backlog of updates, upgrades and general technology advancements – over and above the uber plans for transformation.

Any organisation that is sitting back and enjoying a highly functional and efficient enterprise technology stack is either not planning ahead or not trying hard enough. Industry, markets and consumer demands have dynamic benchmarks.

Add technical debt to the mix, and the situation becomes even more complex. A recent study conducted by OutSystems suggests that globally, 69 per cent of IT leaders identify technical debt as a major threat to their company’s ability to innovate.

Old code combined with new applications and SaaS sprawl is placing a severe roadblock between the enterprise and competitive business structures. To overcome the threat posed by technical debt, it is imperative to find new ways around the issue.

Combine these factors, and it becomes apparent that a business must constantly look within to drive change - both to overcome technical debt and to stay ahead of the competition.

Add in the fact that your average IT department is generally over-worked and often running on a tight budget, and things become difficult. It is imperative for business leaders and the IT teams at the coalface to find common ground. Big, bold technology and ideas do not always stick, and the barrier is often the amount of time and resources required to make things happen. 

Ask people what they want and hope to achieve with applications and development. Nine times out of ten, they will admit their ideas are limited by what they are prepared to do rather than what they know is achievable. Ask people what they want in application development, and they will generally ask for a faster horse – whereas what they NEED is a better carriage.

These factors all suggest a gulf between expectations and outcomes, and that development speed is the mitigating factor. 

Rather than a raft of plans that attempt to work around technical debt and bring on slow-moving technological change, finding tools to make complex tasks faster and more efficient will save time, effort and capital.

High-performance low-code development platforms are fast – much faster than writing native code. They allow a company to create what they need in around one-quarter of the time it takes to develop proprietary code. 

One Australian organisation was in the spotlight recently when it was revealed that their mobile platform had taken 24 months to develop and publish – and that the result was not performing well, despite the very long lead-time. Furthermore, a separate iteration was being developed for Android – at further time and cost.

A low-code platform would have made this build possible in a fraction of the time. Furthermore, greatly increased development speed would have introduced scope for testing and consumer feedback as the application was being developed, which would have mitigated errors and ensured that the end-product was more suitable to consumer demand. 

Often, this lack of speed and agility is countered by the act of acquiring a smaller company that brings the right components to the organisation. We witness it time and again in Australia, where a larger organisation, which has a pool of traditional desktop developers, acquires a smaller company because they don’t have the right people to help them go mobile.

Again, a low-code development platform can counter the need to spend a lot of capital by buying out the competitors to get what the company needs. If a platform can help quickly build out the projects in a company’s pipeline and reduce technical debt, it negates the need to buy what they cannot develop in-house.

An organisation must take the time to investigate whether new ways will work better than their existing development setup. They should make an effort to evaluate different platforms and newer technologies and establish if maybe a new software platform might replace several older ones – thus reducing technical debt. Ultimately, an organisation should make time to look at the things that are going to save time in the long run.

Related stories
Top stories
Story image
Robotic Process Automation / RPA
Western Union implements intelligent automation programme from SS&C Blue Prism and ISG
Western Union has successfully implemented a strategic intelligent automation programme from SS&C Blue Prism and its certified partner, ISG.
Story image
Telecommunications
WiFi as a Service market to reach $26 billion through 2032
As a result of the easy management of wireless infrastructure over cloud services, WaaS is experiencing rapid growth.
Story image
Ransomware
Examining the future of ransomware threats with Vectra’s CTO
As customers' valuable data move to the cloud, so will ransomware. What is the current landscape and what do we need to know?
Story image
Infrastructure
Symbio, Cisco partner to launch Webex Calling in Singapore
Symbio has partnered with Cisco to launch a unified communications offering for Cisco's Cloud Connect for Webex Calling.
Story image
Supply chain
Supply chains continue to be disrupted, enterprises embrace circular economy
“Businesses urgently need to find a solution that can help them to manage this disruption, and transition to a circular economy."
Story image
Contact Centre
Customer service agents don't want to return to contact centres
A new report has revealed that 85% of customer service agents want to work full-time at home and not return to contact centre offices.
Story image
Education
Microsoft Hong Kong partners with CUHK Business School
The collaboration sees CUHK Business School become the first business school as the authorised exam centre for Microsoft Certifications in Hong Kong.
Story image
Cloud
Cloudflare outage in 19 data centers worldwide due to own error
Cloudflare says its outage for 19 of its data centers yesterday was because of a change in a long-running project to increase resilience in its busiest locations.
Story image
MarTech
Martech experts reveal the “buzz” on personalisation
In the digital age, innovative technology must be leveraged to power an efficient and effective relationship marketing strategy.
Story image
Music
Mastercard reveals first-ever album titled Priceless
Mastercard's music album Priceless has been unveiled at the Cannes Lions Festival of Creativity and features 10 songs by 10 artists worldwide.
Story image
Cybersecurity
Vulnerable APIs costing businesses billions every year
Large companies are particularly vulnerable to the security risks associated with exposed or unprotected APIs as they accelerate digital transformation.  
Story image
Talend
Forrester names Talend Leader in enterprise data fabric
Forrester has named Talend a leader among enterprise data fabric providers in the Forrester Wave: Enterprise Data Fabric, Q2 2022 report.
Story image
Public Cloud
Public cloud services revenues top $400 billion in 2021
"For the next several years, leading cloud providers will play a critical role in helping enterprises navigate the current storms of disruption."
Story image
BitTitan
How to achieve your monthly recurring revenue goals
Monthly recurring revenue (MRR) is the ultimate goal, the most important issue on which anyone in the IT channel should focus.
Story image
Remote Working
RDP attacks on the rise, Kaspersky experts offer advice
"Given that remote work is here to stay, we urge companies to seriously look into securing their remote and hybrid workforce to protect their data."
Story image
Artificial Intelligence
Accenture shares the benefits of supply chain visibility
It's clear that gaining better visibility into the supply chain will help organisations avoid excess costs, inefficiencies, and complexity to ultimately improve their bottom line.
Story image
Artificial Intelligence
Juniper study reveals top AI trends in APAC region
Juniper's research shows an increase in enterprise artificial intelligence adoption over the last 12 months is yielding tangible benefits to organisations.
Story image
Artificial Intelligence
Siemens expands NVIDIA partnership for industrial metaverse
Siemens is expanding its partnership with NVIDIA to enable the industrial metaverse and increase the use of AI-driven digital twin technology.
Story image
Storage
EXCLUSIVE: Finding the best data center for your business needs with datacenterHawk
Companies using cloud are consistently looking for the best storage solutions to suit their enterprise needs and often have to go through rather complex processes in order to find the right fit.
Story image
Collaboration
Enterprise service management: the importance of a one-stop shop
In an online world, employees and end-users want one place to go for all their questions and requests. Intranet technology and self-service portals are useful tools that help serve this purpose.
Story image
State Library of Victoria
State Library of Victoria entrusts Oracle support and security to Rimini Street
“Our finance team are very happy with the support and security that Rimini Street provides, which keeps our assets and our customers secure."
Story image
Cybersecurity
Tech and data’s role in the changing face of compliance
Accenture's study found that 93% of respondents agree or strongly agree new technologies such as AI and cloud make compliance easier.
Story image
Cybersecurity
Video: 10 Minute IT Jams - An update from CrowdStrike
Scott Jarkoff joins us today to discuss current trends in the cyber threat landscape, and the reporting work CrowdStrike is doing to prevent further cyber harm.
Story image
Open source
DataStax secures US$115 million to fund database expansion
DataStax has secured US$115 million in funding, which it will use to develop and expand its Astra DB multi-cloud database and Astra Streaming service globally.
Story image
CSG
To win at 5G, telcos must tame their quoting chaos
The catalogs of CSP (communication service providers) market offerings are set to explode as new digital services emerge, powered by B2B2X business models.
Story image
Digital wallets
NFTs are ready to disrupt the ticketing world
The last few months have seen NFTs wielded by digital creators to take ownership over their craft and content. Now other industries are beginning to understand the real-world value that these nifty decentralised tokens can provide.
Story image
Infrastructure
New VMware offerings improve cloud infrastructure management
VMware has unveiled VMware vSphere+ and VMware vSAN+ to help organisations bring benefits of the cloud to existing on-prem infrastructure.
Story image
Digital Transformation
What CISOs think about cyber security, visibility and cloud
Seeking to uncover the minds of CISOs and CIOs across Asia Pacific, my company recently asked Frost & Sullivan to take a snapshot of cloud adoption behaviour in the region.
Story image
Collaboration
IT and security team collaboration crucial to data security
Many IT and security decision makers are not collaborating as effectively as possible to address growing cyber threats.
Story image
Cloud
BT builds on Equinix partnership with new cloud offering
BT has launched a next-generation cloud connectivity offering extending its global network into strategic carrier-neutral facilities (CNFs) and building on its existing partnership with Equinix.
Story image
Tech job moves
Tech job moves - Bitdefender, Cohesity, Fortinet & MODIFI
We round up all job appointments from June 27-30, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Fintech
Corpay announces new collaboration with Triterras
Corpay and fintech firm Triterras have announced a new collaboration between Corpay’s Cross-Border business and Triterras Inc.    
Story image
DNS
DigiCert acquires DNS Made Easy and affiliated brands
Greg Clark comments, says, "This combination enhances the security of certificate validation and enables the automation of future validations."
Story image
Sustainability
Honeywell launches new carbon energy management software for buildings
The new Carbon & Energy Management service allows building owners to track and optimise energy performance against carbon reduction goals, down to a device or asset level.
Story image
Data
Kacific and Teleglobal support expansion of telecom networks in Indonesia
Kacific has partnered with Teleglobal in Indonesia to provide a large-scale deployment of mobile backhaul services to major telecommunications operators.
Story image
Motorola Solutions
Motorola Solutions deploys communication system to 5th Japanese airport
Motorola Solutions with its partner, Nippon Airport Radio Services deployed the mission critical communication system to Kansai.
Story image
Infosys
Preparing for the digital decade with the right workforce strategies
For a decade that started under the pall of the pandemic, the 2020s is poised to end with a bang with the digital economy swelling to a high across the world.
Story image
Multi Cloud
Cloud is a tool, not a destination
For many years, “cloud” has been thought of as a destination which has led to a misguided strategy that sees an enterprise trying to shift all its applications to a single cloud provider – regardless of the specific needs and nuances of each individual workload.
Story image
Gartner
Gartner's top recommendations for security leaders
"Leaders now recognise that major disruption is only one crisis away. We can’t control it, but we can evolve our thinking, philosophy, program and architecture.”
Story image
Recruitment
Thales on recruitment hunt for next disruptive innovations
"Recruiting new talent is part of Thales's belief in the power of innovation and technological progress to build a safer, greener and more inclusive world."
Story image
Infrastructure
Global investment in data centers more than doubled in 2021
DLA Piper's latest global survey finds the total investment in data center infrastructure worldwide rose from USD $24.4 billion in 2020 to USD $53.8 billion in 2021.
Story image
Robotic Process Automation / RPA
Salesforce announces latest generation of MuleSoft
Salesforce has introduced the next generation of MuleSoft, a unified solution for automation, integration and APIs to automate any workflow.
Story image
Market growth
Salesforce unveils new offerings for consumer goods companies
Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.
Story image
Airwallex
How Airwallex helps businesses achieve globalisation success
As markets continue to shift, businesses need to be able to provide the same quality of service for customers regardless of where they are located around the world.