CFOtech Asia - Technology news for CFOs & financial decision-makers

8x8 stories - Page 2

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8x8 launches Microsoft Teams contact centre solution
Mon, 22nd Mar 2021
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8x8 launches new contact centre solution for Microsoft Teams, enabling enhanced customer engagement and global telephony capabilities.
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IWD 2021: 8x8 manager on nurturing female talent
Tue, 9th Mar 2021
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The most important thing is having a long-term commitment to investing in staff, writes 8x8 channel enablement manager for ANZ Sophia Demetriades.
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8x8 experiences significant growth driven by channel-first strategy
Fri, 12th Feb 2021
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8x8 has announced it is experiencing strong channel momentum and growth driven by the 8x8 integrated cloud contact centre and communications product.
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8x8's Winter 2021 aims to enhance the customer experience
Fri, 5th Feb 2021
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Winter 2021 features provide integrated solutions from a single provider, both from 8x8 itself and from partners including Verint.
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8x8 & Verint combine contact centre & workforce management offerings
Thu, 28th Jan 2021
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The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
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8x8 announces change of CEO
Tue, 15th Dec 2020
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Dave Sipes appointed CEO of 8x8; company reaffirms Q3 and full-year fiscal 2021 guidance. Sipes was formerly COO of RingCentral.
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8x8 makes raft of updates to platform
Wed, 9th Dec 2020
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8x8 is enhancing its communications platform with new cloud features, including improved security, collaboration, and user interface updates.
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8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service
Fri, 20th Nov 2020
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According to 8x8 chief executive officer Vik Verma, the recognition also validates the company’s single-platform approach to contact centre innovation.
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The limitations of Microsoft Teams telephony - and the solution
Mon, 24th Aug 2020
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8x8's Voice for Microsoft Teams fills gaps in the remote collaboration tool, offering expanded international calling plans, CRM integration, and more.
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Video: 10 Minute IT Jams - Who is 8x8?
Tue, 11th Aug 2020
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TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
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8x8 expands partner program to ANZ
Fri, 31st Jul 2020
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8x8 expands Open Channel Program to include partners from New Zealand and Australia, enabling sales growth of its Open Communications Platform.
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Aryaka and 8x8 partner for UC over SD-WAN
Mon, 13th Jul 2020
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The expanded agreement will enable organisations to enhance cloud communications performance across the WAN for improved experience.
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Rising to the contact centre security challenge in the era of COVID-19
Fri, 10th Jul 2020
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Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
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8x8 brings enterprise telephony to Microsoft Teams
Fri, 12th Jun 2020
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8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.
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8x8 ditches AWS for Oracle for video
Thu, 14th May 2020
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8x8 shifts Jitsi, video meets from AWS to Oracle for superior performance, 80% cost savings.
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Business as usual during COVID-19 for Aus company SafetyCulture
Thu, 7th May 2020
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Australian firm SafetyCulture embraces remote work via 8x8's cloud tech amidst COVID-19.
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8x8 announces full integration with Jabra headsets
Wed, 22nd Apr 2020
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Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
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8x8 announces new video conferencing tool with emphasis on security
Thu, 16th Apr 2020
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8x8 unveils MeetingsPro for secure video chats amid pandemic demand, backed by Jitsi and Oracle Cloud.
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8x8 video conference usage up 1000%
Sat, 4th Apr 2020
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8x8 Video Meetings platform sees monthly active users reach nearly 4.5 million worldwide, as video conferencing adoption accelerates.
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8x8 partners with EIMS to build remote working solutions
Thu, 26th Mar 2020
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As the world mobilises workforces to work from home, new solutions have risen to accomodate such a rapid and unprecedented shift.
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Datacom extends UC portfolio through 8x8 partnership
Tue, 18th Feb 2020
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Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
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Why creating an eco-system of interconnected apps can make your business stronger
Mon, 10th Feb 2020
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App overload stifles insights as businesses struggle to unite scattered data for customer experience.
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8x8 names three new global execs
Mon, 20th Jan 2020
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8x8 boosts leadership with new EVP, CCO and VP amid strong market push.
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Why SD-WAN and cloud make a powerful combination
Mon, 25th Nov 2019
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Aussie businesses adopt SD-WAN to boost cloud app performance amidst soaring cloud investment.