8x8 stories - Page 2
8x8 launches Microsoft Teams contact centre solution
8x8 launches new contact centre solution for Microsoft Teams, enabling enhanced customer engagement and global telephony capabilities.
IWD 2021: 8x8 manager on nurturing female talent
The most important thing is having a long-term commitment to investing in staff, writes 8x8 channel enablement manager for ANZ Sophia Demetriades.
8x8 experiences significant growth driven by channel-first strategy
8x8 has announced it is experiencing strong channel momentum and growth driven by the 8x8 integrated cloud contact centre and communications product.
8x8's Winter 2021 aims to enhance the customer experience
Winter 2021 features provide integrated solutions from a single provider, both from 8x8 itself and from partners including Verint.
8x8 & Verint combine contact centre & workforce management offerings
The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
8x8 announces change of CEO
Dave Sipes appointed CEO of 8x8; company reaffirms Q3 and full-year fiscal 2021 guidance. Sipes was formerly COO of RingCentral.
8x8 makes raft of updates to platform
8x8 is enhancing its communications platform with new cloud features, including improved security, collaboration, and user interface updates.
8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service
According to 8x8 chief executive officer Vik Verma, the recognition also validates the company’s single-platform approach to contact centre innovation.
The limitations of Microsoft Teams telephony - and the solution
8x8's Voice for Microsoft Teams fills gaps in the remote collaboration tool, offering expanded international calling plans, CRM integration, and more.
Video: 10 Minute IT Jams - Who is 8x8?
TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
8x8 expands partner program to ANZ
8x8 expands Open Channel Program to include partners from New Zealand and Australia, enabling sales growth of its Open Communications Platform.
Aryaka and 8x8 partner for UC over SD-WAN
The expanded agreement will enable organisations to enhance cloud communications performance across the WAN for improved experience.
Rising to the contact centre security challenge in the era of COVID-19
Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
8x8 brings enterprise telephony to Microsoft Teams
8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.
8x8 ditches AWS for Oracle for video
8x8 shifts Jitsi, video meets from AWS to Oracle for superior performance, 80% cost savings.
Business as usual during COVID-19 for Aus company SafetyCulture
Australian firm SafetyCulture embraces remote work via 8x8's cloud tech amidst COVID-19.
8x8 announces full integration with Jabra headsets
Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
8x8 announces new video conferencing tool with emphasis on security
8x8 unveils MeetingsPro for secure video chats amid pandemic demand, backed by Jitsi and Oracle Cloud.
8x8 video conference usage up 1000%
8x8 Video Meetings platform sees monthly active users reach nearly 4.5 million worldwide, as video conferencing adoption accelerates.
8x8 partners with EIMS to build remote working solutions
As the world mobilises workforces to work from home, new solutions have risen to accomodate such a rapid and unprecedented shift.
Datacom extends UC portfolio through 8x8 partnership
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
Why creating an eco-system of interconnected apps can make your business stronger
App overload stifles insights as businesses struggle to unite scattered data for customer experience.
8x8 names three new global execs
8x8 boosts leadership with new EVP, CCO and VP amid strong market push.
Why SD-WAN and cloud make a powerful combination
Aussie businesses adopt SD-WAN to boost cloud app performance amidst soaring cloud investment.