8x8 stories - Page 3
8x8 announces full integration with Jabra headsets
Wed, 22nd Apr 2020
#
uc
#
headsets
#
video conferencing
Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
8x8 announces new video conferencing tool with emphasis on security
Thu, 16th Apr 2020
#
uc
#
open source
#
hybrid & remote work
8x8 has unveiled Video MeetingsPro, a security-focused video conferencing tool powered by Jitsi and hosted on Oracle Cloud, amidst rising remote work demands.
8x8 video conference usage up 1000%
Sat, 4th Apr 2020
#
uc
#
hybrid & remote work
#
contact centre
8x8 Video Meetings platform sees monthly active users reach nearly 4.5 million worldwide, as video conferencing adoption accelerates.
8x8 partners with EIMS to build remote working solutions
Thu, 26th Mar 2020
#
uc
#
dr
#
hybrid & remote work
As the world mobilises workforces to work from home, new solutions have risen to accomodate such a rapid and unprecedented shift.
Datacom extends UC portfolio through 8x8 partnership
Tue, 18th Feb 2020
#
uc
#
firewalls
#
network infrastructure
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
Why creating an eco-system of interconnected apps can make your business stronger
Mon, 10th Feb 2020
#
crm
#
uc
#
cx
Creating a unified eco-system of interconnected apps can give businesses a competitive edge by enhancing data aggregation and improving customer experience.
8x8 names three new global execs
Mon, 20th Jan 2020
#
uc
#
contact centre
#
8x8
8x8 has appointed Marge Breya as EVP and CMO, Samuel Wilson as chief customer officer and EMEA MD, and Homero Salinas as global VP and commercial sales head.
Why SD-WAN and cloud make a powerful combination
Mon, 25th Nov 2019
#
uc
#
network infrastructure
#
sd-wan
Amid Australia's cloud computing boom, SD-WAN emerges as the key to optimising networks for mission-critical applications and ensuring reliable performance.
Why supply chain companies should adopt cloud-based communications
Wed, 13th Nov 2019
#
uc
#
supply chain systems
#
open source
Australia's GBP £97 billion supply chain industry is rapidly adopting cloud comms to enhance efficiency, cut costs, and stay competitive amid growing pressure.
8x8, Poly and ScanSource join forces for cloud UC
Tue, 5th Nov 2019
#
uc
#
hybrid & remote work
#
contact centre
The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.
Lack of access to information affecting Australian productivity
Fri, 11th Oct 2019
#
uc
#
productivity
#
contact centre
Australian productivity is suffering due to employees' struggles to access accurate information, a survey by 8x8 reveals, impacting customer service quality.
8x8 wins Cloud/SaaS Gold in Golden Bridge Awards
Mon, 7th Oct 2019
#
uc
#
saas
#
awards
It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.
Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
#
uc
#
contact centre
#
8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
8x8 appoints channel partner to cover WA, SA
Mon, 29th Jul 2019
#
uc
#
crm
#
martech
Scope Logic will take the role of providing 8x8’s voice, chat and contact centre solutions across Western and Southern Australia.
8x8 opens ANZ support centre, expands through acquisition
Mon, 22nd Jul 2019
#
uc
#
contact centre
#
cloud services
8x8 has APAC in its sights as it opens a Sydney support centre for ANZ and acquires a Singaporean Comms-Platform-aaS provider.
Contact centre market to see 14.6% CAGR over next five years
Fri, 12th Jul 2019
#
uc
#
crm
#
martech
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.
Exclusive: How the channel can take advantage of cloud communications
Mon, 1st Apr 2019
#
uc
#
ingram micro
#
contact centre
Ingram Micro NZ, 8x8 and Tradewinds discuss the state of cloud communications in ANZ and the channel opportunity it presents.
8x8 launches X series contact centre cloud solution in ANZ
Tue, 26th Mar 2019
#
crm
#
uc
#
martech
8x8 launches cloud-based communications platform, X Series, in Australia and New Zealand to transform customer and employee experiences.
8x8 announces Google Cloud contact centre AI integration
Wed, 13th Mar 2019
#
crm
#
uc
#
martech
8x8 integrates its contact centre with Google Cloud's contact centre AI to improve customer service and productivity.
8x8 bolsters ANZ channel momentum with four new hires
Wed, 6th Mar 2019
#
uc
#
partner programmes
#
8x8
8x8 strengthens its cloud communications presence in Australia and New Zealand with four new hires to boost support for resellers and channel partners.