8x8 stories - Page 3
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8x8 announces full integration with Jabra headsets
Wed, 22nd Apr 2020
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uc
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headsets
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video conferencing
Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
![Story image](../../../../../uploads/story/2020/04/16/preview_video_conferencing.webp)
8x8 announces new video conferencing tool with emphasis on security
Thu, 16th Apr 2020
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uc
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open source
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hybrid & remote work
8x8 has unveiled Video MeetingsPro, a security-focused video conferencing tool powered by Jitsi and hosted on Oracle Cloud, amidst rising remote work demands.
![Story image](../../../../../uploads/story/2020/04/02/preview_GettyImages-1074647448.webp)
8x8 video conference usage up 1000%
Sat, 4th Apr 2020
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uc
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hybrid & remote work
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contact centre
8x8 Video Meetings platform sees monthly active users reach nearly 4.5 million worldwide, as video conferencing adoption accelerates.
![Story image](../../../../../uploads/story/2020/03/26/preview_optimise.webp)
8x8 partners with EIMS to build remote working solutions
Thu, 26th Mar 2020
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uc
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dr
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hybrid & remote work
As the world mobilises workforces to work from home, new solutions have risen to accomodate such a rapid and unprecedented shift.
![Story image](../../../../../uploads/story/2020/02/18/preview_GettyImages-536659322.webp)
Datacom extends UC portfolio through 8x8 partnership
Tue, 18th Feb 2020
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uc
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firewalls
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network infrastructure
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
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Why creating an eco-system of interconnected apps can make your business stronger
Mon, 10th Feb 2020
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crm
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uc
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cx
Creating a unified eco-system of interconnected apps can give businesses a competitive edge by enhancing data aggregation and improving customer experience.
![Story image](../../../../../uploads/story/2020/01/20/preview_GettyImages-1068618664.webp)
8x8 names three new global execs
Mon, 20th Jan 2020
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uc
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contact centre
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8x8
8x8 has appointed Marge Breya as EVP and CMO, Samuel Wilson as chief customer officer and EMEA MD, and Homero Salinas as global VP and commercial sales head.
![Story image](../../../../../uploads/story/2019/11/25/preview_network_-_connectivity9.webp)
Why SD-WAN and cloud make a powerful combination
Mon, 25th Nov 2019
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uc
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network infrastructure
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sd-wan
Amid Australia's cloud computing boom, SD-WAN emerges as the key to optimising networks for mission-critical applications and ensuring reliable performance.
![Story image](../../../../../uploads/story/2019/11/13/preview_supply_chain_3.webp)
Why supply chain companies should adopt cloud-based communications
Wed, 13th Nov 2019
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uc
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supply chain systems
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open source
Australia's GBP £97 billion supply chain industry is rapidly adopting cloud comms to enhance efficiency, cut costs, and stay competitive amid growing pressure.
![Story image](../../../../../uploads/story/2019/11/04/preview_GettyImages-1127257348.webp)
8x8, Poly and ScanSource join forces for cloud UC
Tue, 5th Nov 2019
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uc
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hybrid & remote work
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contact centre
The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.
![Story image](../../../../../uploads/story/2019/10/11/preview_GettyImages-1026713346.webp)
Lack of access to information affecting Australian productivity
Fri, 11th Oct 2019
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uc
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productivity
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contact centre
Australian productivity is suffering due to employees' struggles to access accurate information, a survey by 8x8 reveals, impacting customer service quality.
![Story image](../../../../../uploads/story/2019/10/07/preview_GettyImages-1055231628.webp)
8x8 wins Cloud/SaaS Gold in Golden Bridge Awards
Mon, 7th Oct 2019
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uc
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saas
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awards
It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.
![Story image](../../../../../uploads/story/2019/08/28/preview_retail.webp)
Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
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uc
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contact centre
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8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
![Story image](../../../../../uploads/story/2019/07/29/preview_GettyImages-920409508.webp)
8x8 appoints channel partner to cover WA, SA
Mon, 29th Jul 2019
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uc
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crm
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martech
Scope Logic will take the role of providing 8x8’s voice, chat and contact centre solutions across Western and Southern Australia.
![Story image](../../../../../uploads/story/2019/07/22/preview_GettyImages-1127447341.webp)
8x8 opens ANZ support centre, expands through acquisition
Mon, 22nd Jul 2019
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uc
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contact centre
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cloud services
8x8 has APAC in its sights as it opens a Sydney support centre for ANZ and acquires a Singaporean Comms-Platform-aaS provider.
![Story image](../../../../../uploads/story/2019/07/12/preview_GettyImages-922392470.webp)
Contact centre market to see 14.6% CAGR over next five years
Fri, 12th Jul 2019
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uc
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crm
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martech
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.
![Story image](../../../../../uploads/story/2019/04/01/preview_GettyImages-889231094.webp)
Exclusive: How the channel can take advantage of cloud communications
Mon, 1st Apr 2019
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uc
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ingram micro
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contact centre
Ingram Micro NZ, 8x8 and Tradewinds discuss the state of cloud communications in ANZ and the channel opportunity it presents.
![Story image](../../../../../uploads/story/2019/03/26/preview_GettyImages-952679588.webp)
8x8 launches X series contact centre cloud solution in ANZ
Tue, 26th Mar 2019
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crm
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uc
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martech
8x8 launches cloud-based communications platform, X Series, in Australia and New Zealand to transform customer and employee experiences.
![Story image](../../../../../uploads/story/2019/03/13/preview_GettyImages-936237514.webp)
8x8 announces Google Cloud contact centre AI integration
Wed, 13th Mar 2019
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crm
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uc
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martech
8x8 integrates its contact centre with Google Cloud's contact centre AI to improve customer service and productivity.
![Story image](../../../../../uploads/story/2019/03/06/preview_ThinkstockPhotos-503489106.webp)
8x8 bolsters ANZ channel momentum with four new hires
Wed, 6th Mar 2019
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uc
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partner programmes
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8x8
8x8 strengthens its cloud communications presence in Australia and New Zealand with four new hires to boost support for resellers and channel partners.