Conversational AI stories - Page 5
61% of customers prefer to speak with chatbots - study
Fri, 21st Jul 2023
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uc
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fintech
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cx
New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.
Conversational AI's role in optimising debt collection
Mon, 10th Jul 2023
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uc
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digital transformation
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fintech
By leveraging conversational AI, companies across multiple sectors can automate various aspects of customer interactions.
Freshworks unveils new generative AI enhancements
Fri, 23rd Jun 2023
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ai
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agentic ai
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copilots
Freshworks has unveiled Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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uc
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it industry
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avaya
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
Known will be recognised at 2023 Asia-Pacific Stevie Awards
Thu, 4th May 2023
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telemarketing
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development
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asia pacific stevie awards
Known will receive the gold award for innovation in technology development at the 2023 Asia-Pacific Stevie Awards.
Businesses to reap conversational AI benefits as DRUID enters ANZ market with Quanton
Tue, 2nd May 2023
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ai
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agentic ai
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quanton
Quanton has signed a reseller deal with AI-driven conversational applications platform provider DRUID, and will also resell the product into Australia.
HireVue appoints Natalie Dopp as CPO
Thu, 16th Feb 2023
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hcm
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payroll systems
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expansion
HireVue, the video interviewing company, has hired Natalie Dopp as its new Chief People Officer to scale global operations and create inclusive workplaces.
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New Marketing Head at AI platform Ambit
Fri, 9th Dec 2022
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uc
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cx
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martech
Conversational AI platform, Ambit, appoints Ashley Harder as Head of Marketing to aid company's growth in Australasia and expand into new markets.
Ambit appoints Richard Pratley as General Manager of Sales
Fri, 30th Sep 2022
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uc
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agentic ai
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capital
Ambit, the conversational AI platform, has appointed Richard Pratley as GM of Sales to help scale the company's success in Australia and New Zealand.
Yellow.ai appoints Surbhi Agarwal as global marketing senior vice president
Fri, 27th May 2022
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leadership
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conversational ai
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market share
Yellow.ai appoints Surbhi Agarwal as Global Marketing SVP to lead marketing initiatives for the Conversational AI company's global expansion.
Video: 10 Minute IT Jams - Who is Enlighten Designs?
Fri, 25th Sep 2020
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crm
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uc
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data analytics
Enlighten Designs CEO Damon Kelly discusses the company's business journey and vision for the future of web design in TechDay interview. #webdesign.