COVID-19 stories - Page 18

Y Soft and Paytec partner to expand market opportunities for print, document, and workflow management solutions in Australia and New Zealand.

Digital transformation brings new challenges and opportunities, but also highlights the need for effective information management and privacy.

Despite fears that the increase in traffic could overwhelm the global internet infrastructure, new research shows it has been absolutely consistent.

DevOps plays a vital role in software development, but how can teams optimize software testing? Here are five best practices to consider.

Bill Gates believes that the post-pandemic future will be a 'semi-normal' version of the past, with a hybrid workforce and a continued reliance on the cloud.

The need for robust cybersecurity is growing as cybercriminals adapt their tactics. Network detection and response (NDR) is now essential.

DDLS has launched a new online learning platform, DDLS Plus, to help organisations upskill staff in high-demand areas.

A new report from Accenture reveals that many organisations are not seeing the expected results from cloud initiatives.

Australia's manufacturing industry CFOs are optimistic about the future, focusing on reshoring and upskilling in the post-pandemic world.

COVID-19 scams, ransomware attacks, and adware were among the top cyber threats faced by Australian businesses in 2020, according to Avast.

The pandemic has revolutionized the future of work with remote operations, increased productivity, lower costs, and environmental benefits.

According to the research, Australia's success with working from home has meant that just 1% of workers plan to return to the office in 2021.

Tech sector calls for border exemptions for skilled professionals to address critical skills shortage amid COVID-19 crisis, says NZTech.

Malwarebytes expands its protection suite and partners with cyber-insurance provider Coalition to offer customers joint discounts.

IBM releases bombshell report on phishing campaign targeting COVID-19 vaccine supply chain in multiple countries.

Introducing new technology to the healthcare industry beyond COVID-19 will be complicated. The only thing that can simplify it is well-organised data insights.

Nearly one-quarter of businesses in Australia and New Zealand plan to adopt visual development tools in the next 18 months, according to a study by IDC.

New Zealanders' shift to online activities during the pandemic is permanent, according to Venture Insights research.

The crisis has accentuated our dependence on digital technologies and exposed the reality of the digital divides between and within countries.

2020 has been a challenging year for businesses worldwide. As we approach 2021, here are four key areas for contact centre optimization.