EX / Employee Experience stories
First Commonwealth enhances workforce communication with ScreenCloud partnership
First Commonwealth Federal Credit Union enhances internal communication and employee engagement via a strategic partnership with ScreenCloud.
NTT DATA & Microsoft enhance AI-powered tool Copilot for Microsoft 365
NTT DATA, in collaboration with Microsoft, enhances Copilot for Microsoft 365, leveraging profound learning techniques and advanced AI capabilities.
Bluechip UC named authorised distributor for Zoom solutions
Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.
Ramco Systems named Leader & Star Performer in APAC payroll assessment
Ramco Systems is named 'Leader' and 'Star Performer' second time in a row in Everest Group's APAC payroll assessment.
ControlUp's new ITSM Connector integrates with ServiceNow for enhanced digital workflow
ControlUp launches its ITSM Connector which integrates with ServiceNow, aiming to enhance digital workflows and resolve IT issues before users notice them.
Freshworks customers enhance employee experience via increased Microsoft Teams usage
Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.
NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses
NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.
Short courses on the rise as essential career tools
A study has found that Australian workers consider short skill-upgrade courses crucial for job security and wage growth.
Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX
Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.
Transforming office desks into stress-free sanctuaries
Jenny Folley, CEO of @WORKSPACES, champions stress-free office transformations post-COVID for improved well-being.
WorkBuzz to take its employee engagement platform to the US
UK-based employee engagement platform, WorkBuzz, is set to launch in the US, aiming to empower organisations with hard-to-reach workers.
Zoom enhances it's ecosystem with updated open platform and app marketplace
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
Digital employee experience key to attract young talent: Riverbed
Riverbed Global Digital Employee Experience Survey 2023 explores expectations of digital natives, hybrid work, and the evolving role of IT.
Workday unveils new AI and ML capabilities for enhanced employee productivity
Workday introduces fresh AI and Machine Learning tools, aiming to streamline business functions and boost productivity.
Why leading ICT employers use incentives for talent retention
During these challenging times, employers must continue enhancing the employee experience and developing a strong employer brand.
Aussie businesses resilient but risk labour shortages: SAP
Australian businesses are more resilient to major disruptions than the rest of the world, but are at risk of labour and skill shortages.
Offboarding strategies crucial during economic downturn
Over a third of Australian companies have made lay-offs in the last year, according to a study by Capterra. Find out more here.
Oracle launches generative AI-powered capabilities supported by OCI
Oracle is integrating generative AI-powered capabilities into its Fusion Cloud Human Capital Management to improve HR processes and increase productivity.
Okta empowers hybrid workforce with latest IAM solution
As part of Okta's Workforce Identity Cloud, the solution will deliver stronger authentication to unlock a device, helping organisations achieve zero trust.
Progress launches new releases to help developers build digital experiences
With this latest release, Progress is focused on helping developers address the modern digital requirements enterprises face when providing EX and CX.
Note to employers: jobseekers demand seamless digital experiences
From the Great Resignation to Quiet Quitting, employers are having to manage rapidly evolving and ever more nuanced dynamics within the workforce.
How to build a tech culture in a non-tech industry
Renowned for being agile and innovative, a ‘tech culture’ appeals far beyond traditional technology businesses.
Lack of network understanding amongst IT leaders
As digitalisation demands increase, IT leaders miss vital connection between the enterprise network and employee experiences.
UKG, Google Cloud to transform employee experience with Generative AI
UKG will apply Google Cloud's large language models across its HCM suites to deliver more powerful insights to employees and people leaders.