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Employee Experience (EX) stories

When security creates friction, employees find workarounds
Data Protection

When security creates friction, employees find workarounds

Across Asia Pacific, cumbersome controls are driving staff to unsanctioned AI and apps, increasing data exposure and slowing work.

By Patricia Leppert • 8 min read • Last week
Smart travel, strong ROI: How to build a profitable business travel culture
Digital Transformation

Smart travel, strong ROI: How to build a profitable business travel culture

Almost all Chief Financial Officers say business travel aids growth, but firms are under pressure to prove every trip earns its keep.

By Jonathan Beeby • 5 min read • Last week
Qualtrics unveils AI platform for experience management
Software-as-a-Service

Qualtrics unveils AI platform for experience management

The new system aims to let organisations test decisions and automate responses in live customer interactions before its 2027 release.

By Joseph Gabriel Lagonsin • 4 min read • Last week
GoTo, Nexthink launch bidirectional Rescue integration
Software-as-a-Service

GoTo, Nexthink launch bidirectional Rescue integration

Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.

By Sofiah Nichole Salivio • 4 min read • Last week
AnywhereNow teams with Meridian IT on Microsoft Teams
Software-as-a-Service

AnywhereNow teams with Meridian IT on Microsoft Teams

Businesses can now add AI-driven customer service inside Microsoft Teams as AnywhereNow and Meridian IT bundle deployment and support around existing systems.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Proofpoint names legal & people chiefs for global push
Software-as-a-Service

Proofpoint names legal & people chiefs for global push

As demand for cybersecurity tools grows, the company is bolstering governance and talent leadership to support global expansion.

By Sean Mitchell • 4 min read • Last week
Whatfix appoints Vara Kumar as Chief Executive Officer
Software-as-a-Service

Whatfix appoints Vara Kumar as Chief Executive Officer

The appointment aims to steady customer relationships and reassure investors after the sudden death of co-founder Khadim Batti.

By Sofiah Nichole Salivio • 3 min read • Last week
ADP expands AWS tie-up to boost AI in HR & payroll
Software-as-a-Service

ADP expands AWS tie-up to boost AI in HR & payroll

The payroll group will move core systems to AWS, aiming to speed AI features and reduce manual work across HR and tax platforms.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Corporate travel is built for the traveller. Finance inherits the mess
Software-as-a-Service

Corporate travel is built for the traveller. Finance inherits the mess

Month-end chaos and FBT risk persist when travel data is scattered across booking, card and expense systems, leaving finance to reconstruct trips.

By Phillip Vella • 6 min read • Last week
Proofpoint names Levey & Jaspal to leadership team
Data Protection

Proofpoint names Levey & Jaspal to leadership team

The cybersecurity group is shoring up governance and workforce strategy as it expands internationally and faces tighter regulation.

By Sofiah Nichole Salivio • 4 min read • Last week
Appian names Asia Pacific award winners in Australia
Digital Transformation

Appian names Asia Pacific award winners in Australia

The awards highlight how insurers, agencies and police are using process software to cut delays, clear backlogs and save staff time.

By Sean Mitchell • 4 min read • Last week
When IT fails in manufacturing, the whole supply chain pays
Software-as-a-Service

When IT fails in manufacturing, the whole supply chain pays

Disrupted systems can quickly delay production, shipments and spare parts, exposing how tightly factory IT now underpins supply chain performance.

By Simon Hayward • 3 min read • This month
Eptura expands AI across workplace & facilities ops
Software-as-a-Service

Eptura expands AI across workplace & facilities ops

The update could help organisations cut downtime and make better use of space as Eptura ties AI to workplace, asset and real estate data.

By Joseph Gabriel Lagonsin • 4 min read • This month
Safe Software plans 60-plus hires as AI demand grows
Software-as-a-Service

Safe Software plans 60-plus hires as AI demand grows

The Surrey software group will push past 400 staff this year as it adds customer-facing roles to meet surging demand for AI-ready data.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Employee Experience (EX) stories

Payfit unveils new brand identity amid broader HR push
Software-as-a-Service

Payfit unveils new brand identity amid broader HR push

The refresh reflects a shift towards payroll and HR services, as the group seeks to win employers needing both software and specialist support.

By Karen Joy Bacudo • 3 min read • Last week
Bizcap ranks fifth among Australia's best workplaces
Fintech

Bizcap ranks fifth among Australia's best workplaces

Employee feedback has lifted Bizcap into a small group of nationally recognised employers, with a fifth-place finish in the medium business category.

By Karen Joy Bacudo • 4 min read • Last week
Australian firms lose time to repetitive admin work
Software-as-a-Service

Australian firms lose time to repetitive admin work

Businesses risk wasting money on AI unless they first tackle the repetitive admin that is draining skilled staff time across departments.

By Sofiah Nichole Salivio • 5 min read • This month
Australia's entry-level tech workers flag boys' club
Human Capital Management

Australia's entry-level tech workers flag boys' club

Entry-level tech staff are most likely to worry about workplace culture, with 43% in Australia saying they face an entrenched boys' club.

By Joseph Gabriel Lagonsin • 4 min read • This month