IT support stories
The chipmaker will shift more of its enterprise systems to a managed model as Infosys takes on applications, infrastructure and support.
The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.
IT teams can now centrally manage hybrid meeting fleets as Owl Labs adds paid analytics, support and API tools to its devices.
The packaging group aims to improve efficiency and user experience as TCS takes control of its global IT operations under a multi-year deal.
The seed cash will speed product development as managed service providers seek better ways to capture and use scattered IT knowledge.
Rising demand for independent SAP, Oracle and VMware support is driving Spinnaker's APAC expansion as it doubles headcount and appoints Vivek Pruthi.
The deal gives Evergreen a bigger foothold in Australia and New Zealand as demand for outsourced IT support and cybersecurity keeps rising.
Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.
The recognition underlines a stronger culture and staff development push at the Manchester IT firm, after it lifted from Silver in three years.
Extra warehouse parts will help Smart CT meet demand from new contracts across government, health and retail customers in Europe and beyond.
The award strengthens Myriad360's standing as enterprises seek fewer suppliers for networking, security and artificial intelligence projects.
Greater spare-parts cover should cut downtime for customers after the Reading-based IT support group lifted stock by almost a third.
The controller gives AV integrators remote access and bundled timing tools, reducing hardware sprawl as customers demand ongoing support.
The Dublin-based provider is sharpening its commercial push as it targets demand for cybersecurity and AI services in a crowded market.
Rising cyber risk and downtime are pushing Australian SMBs to see outsourced support as a safeguard, not just a cost saver.
Enterprises could cut IT support costs by up to 45% as the platform spots and fixes faults before they disrupt operations.
Canadian businesses gain a single supplier for IT and endpoint security as Canon broadens its managed services with ESET products.
Phone-based fraud is forcing employers to train staff more aggressively as vishing losses rise and call scams spread across Australia.
More than 14,000 users will gain wider managed protection as the UK services provider centralises oversight of over 1,200 firewalls.
Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.
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