IT support stories - Page 2

SOTI upgrades its ONE Platform to reduce mobile device downtime, helping Canadian transport and logistics workers reclaim lost hours and ease work stress.

Logitech launches Zone Wireless 2 ES and Zone Wired 2 headsets with AI noise cancellation, designed to improve focus in open-plan offices at AUD $199.95-$309.95.

Korean broadcaster KBS cuts SAP maintenance costs by 50% through Rimini Street support, redirecting savings to boost AI initiatives in its TV operations.

UK retailers report a sharp rise in cyber attacks, with helpdesk scams and human error now key targets necessitating increased security training.

ManageEngine adds digital employee experience tools to Endpoint Central, enabling IT teams to proactively tackle performance issues and enhance workplace productivity.

Specops uReset now supports cloud-only Entra ID, enabling 24/7 self-service password resets and reducing IT help desk password-related calls.

ManageEngine introduces DEX tools in Endpoint Central to help IT teams proactively fix issues, cutting support tickets and boosting employee productivity.

ANZ firms could save AUD $2.5 billion annually by switching to third-party IT support, freeing funds for AI and innovation amid rising vendor costs.

Rimini Street and American Digital team up to cut IT support costs by up to 90%, enabling firms to modernise without costly software upgrades or migrations.

TrustedTech rebrands to focus on Microsoft cloud and AI services, driving an eleven-fold revenue increase and expanding enterprise support across UK and US markets.

Rimini Street has joined the US GSA Schedule, enabling government agencies to save up to 50% on Oracle, SAP and VMware support services.

Cloud-based printing simplifies IT, cuts costs, boosts security and lets employees print securely anywhere, transforming business print operations globally.

UK mid-market firms face growing advice gaps and leadership divides on AI adoption, hindering productivity and tech investment decisions amid budget constraints.

Atturra will rebrand Auckland-based Plan B by July 2025, expanding its IT services across New Zealand with enhanced cloud, security, and managed offerings.

BeyondTrust enhances remote support with FIPS 140-2 and CJIS compliance, aiding public sector IT teams in meeting stringent security standards without VPNs.

A survey shows UK small accounting firms split between cloud and in-house IT, with many favouring office servers despite growing cloud adoption.

The States of Guernsey has awarded Apogee a £1.3 million per year, five-year contract to supply IT hardware and support under a new multi-vendor model.

Digimune partners with AnyTech365 to offer 24/7 multilingual IT support across Australia, boosting tech help and new revenue for local partners.

HCLTech will modernise Dunedin City Council's IT services over 10 years, enhancing digital platforms, automation and community engagement.

TeamViewer unveils AI-powered TeamViewer Intelligence to speed up IT support via real-time automation and enhanced session insights for global users.