Market analyst stories

NICE has been recognised as the overall leader by Quadrant Knowledge Solutions in the 2023 SPARK Matrix for Speech Analytics report.

Demand for tablets continued to be weak in the quarter and most of the top vendors recorded double-digit declines as consumer confidence and purchasing power remained low.

The market for surgical monitor is anticipated to be driven by the increasing geriatric population and increasing prevalence of chronic disorders leading to surgeries.

"Organisations are scrambling to determine how much cash to pour into generative AI solutions, which products are worth investment, and how to mitigate risks."

NICE and Cognizant have announced the launch of a global strategic go-to-market partnership to accelerate customer experience transformation.

The cellular IoT gateway market is expected to reach US$ 2.2 billion in 2026, according to the latest report from ResearchAndMarkets.

“Government organisations are continuing to modernise legacy IT and invest in initiatives that improve access to digital services."

By 2028, 50% of sales leadership roles will be filled by individuals from historically underrepresented groups, according to Gartner.

Zendesk recently announced Intelligent Triage and Smart Assist, new artificial intelligence (AI) solutions empowering businesses with customer support.

A radical new architectural approach called dataware redefines the relationship between data and applications and eliminates the need for data integration.

Forescout Technologies has announced the launch of Forescout Frontline, a new threat hunting service utilising a team of trained cybersecurity analysts.

Revenue generated by the group of ODMs selling directly to hyperscale data centres declined by 7.7% year over year in 2Q21 to $6.4 billion, while capacity shipped grew 13.8% year over year to 88.7 exabytes.

GfK has launched gfknewron, an integrated, AI-powered software platform allowing companies to access market, consumer and brand data from a single source.

IDC states that although COVID-19 drastically impacted 2020 shipments, 2021 shipments have managed to display minimal growth compared to 2019 (pre-pandemic) volumes.

"Despite the traditional low-demand season in the first quarter, both quantity and price increased as demand continued to be solid across all applications."

Software as a service (SaaS) remains the largest market segment and is forecast to reach A$5.7 billion in Australia in 2021 as the demand for composable applications requires a different type of SaaS experience.

IDC states worldwide shipments of wearable devices reached 153.5 million in the fourth quarter of 2020, a year-over-year increase of 27.2%.

The number of connected devices globally is projected to increase from 30.4 billion in 2020 to 200 billion in 2030 at a compound annual growth rate (CAGR) of 20.7%.

By 2024, the market is expected to break the $500 billion mark with a five-year compound annual growth rate (CAGR) of 17.5% and total revenues reaching $554.3 billion.

Network access control revenue in the Asia-Pacific (APAC) region is estimated to reach US$709 million in 2024, according to GlobalData.

ABI Research says that the revenue drop will not last long, with revenues expected to return to normal by 2023.

Smartphone accessories, namely wearable bands and TWS devices, is set to exceed 200 million units and 350 million units respectively in 2021, according to the latest Canalys forecast.

353.6 million smartphones were shipped this quarter, and despite the 1.3% dip compared to last year, this figure represents a much better picture than what was previously projected by IDC — a 9% year-on-year decline.

China is set to dominate Asia Pacific (APAC) cloud computing market revenue in the lead up to 2024, with one-third revenue market share, according to GlobalData’s Market Opportunity Forecasts Model.