Peter Reinhardt stories
![Story image](../../../../../uploads/story/2021/08/24/preview_GettyImages-680359574.webp)
Twilio Segment adds developer toolkit to customer data platform
Tue, 24th Aug 2021
#
crm
#
data analytics
#
cx
Twilio Segment launches developer toolkit to help users customize their customer data stacks and create unique customer experiences.
![Story image](../../../../../uploads/story/2021/06/14/preview_GettyImages-1148234952.webp)
Twilio Segment launches customer journey builder for digital era
Mon, 14th Jun 2021
#
martech
#
data analytics
#
planning
Twilio Segment has launched a customer journey builder for the digital era, aiming to provide personalised and omnichannel experiences.
![Story image](../../../../../uploads/story/2021/02/15/preview_GettyImages-1182777182.webp)
Customer data generation spikes during 2020 - Twilio report
Mon, 15th Feb 2021
#
crm
#
data analytics
#
cx
In December 2019, Twilio Segment processed close to 500 billion API calls per month. In December 2020, that number reached more than one trillion.
![Story image](../../../../../uploads/story/2020/11/03/preview_GettyImages-1196912174.webp)
Twilio finalises US$3.2 billion acquisition of Segment
Tue, 3rd Nov 2020
#
crm
#
uc
#
data analytics
Segment will become a division of Twilio and will continue to be led by Segment CEO and co-founder Peter Reinhardt, reporting to Lawson.
![Story image](../../../../../uploads/story/2020/10/26/preview_GettyImages-1146311500.webp)
Segment launches platform updates focusing on improving customer experience
Tue, 27th Oct 2020
#
crm
#
data analytics
#
cx
Segment unveils platform updates to enable enterprises to deliver better digital-first experiences in a privacy-first world.
![Story image](../../../../../uploads/story/2020/01/20/preview_partnership_global.webp)
Over 200 independent software companies declare CRM is not enough
Mon, 20th Jan 2020
#
crm
#
saas
#
uc
More than 200 software companies, led by Segment, declare traditional CRM systems inadequate and form The Platform of Independents to enable custom tech stacks.