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Process automation stories

Exclusive: ABBYY says AI build costs will drive buying
Hybrid Cloud

Exclusive: ABBYY says AI build costs will drive buying

Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.

By Sean Mitchell • 6 min read • Yesterday
Zendesk names David Hall-Johnston APAC technology chief
Software-as-a-Service

Zendesk names David Hall-Johnston APAC technology chief

The appointment strengthens Zendesk's push into enterprise AI as bookings more than doubled and regional customers seek help scaling secure deployments.

By Joseph Gabriel Lagonsin • 3 min read • Today
Emburse launches AP platform for growing businesses
Software-as-a-Service

Emburse launches AP platform for growing businesses

Finance teams could cut manual invoice work as Emburse AP combines approvals, payments and supplier data for leaner operations.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprise Content Management

Exclusive: ABBYY brings zero-shot document AI to Vantage

Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.

By Sean Mitchell • 6 min read • Yesterday
Exclusive: ABBYY launches hybrid AI document models
Data Protection

Exclusive: ABBYY launches hybrid AI document models

Enterprises under pressure to curb AI risk and cost are being given a hybrid option that blends generative models with OCR and rules-based extraction.

By Sean Mitchell • 6 min read • 2 days ago
Lifecykel replaces Xero sprawl with NetSuite platform
Software-as-a-Service

Lifecykel replaces Xero sprawl with NetSuite platform

Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.

By Karen Joy Bacudo • 5 min read • 2 days ago
Secure Code Warrior launches Citizen AI training programme
Data Protection

Secure Code Warrior launches Citizen AI training programme

With most firms using AI in daily work but few staff ready for it, the programme targets non-developers handling sensitive data and automations.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Nintex appoints Amy Payne as Chief Marketing Officer
Software-as-a-Service

Nintex appoints Amy Payne as Chief Marketing Officer

The software maker is betting on seasoned marketing leadership to sharpen its pitch as it pushes deeper into AI-driven workflow orchestration.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Epicor adds Conveyance Solutions to ANZ partner network
Manufacturing

Epicor adds Conveyance Solutions to ANZ partner network

The deal gives mid-market distributors in Australia and New Zealand more local support to get better returns from their ERP systems.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Conexiom names product & marketing chiefs for AI push
Software-as-a-Service

Conexiom names product & marketing chiefs for AI push

The hires come as manufacturers and distributors demand AI tools that can be verified before they replace manual order and invoice processing.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Candescent expands Google Cloud AI tie-up for banks
Software-as-a-Service

Candescent expands Google Cloud AI tie-up for banks

The expanded deal should help more than 1,300 banks and credit unions move AI from pilot projects into day-to-day banking systems.

By Karen Joy Bacudo • 4 min read • Yesterday
Diligent adds agentic AI to governance risk platform
Software-as-a-Service

Diligent adds agentic AI to governance risk platform

Risk and audit teams could cut days of manual reporting as the new tools automate assessments, evidence gathering and board updates.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
UK accountants plan to quit as advisory demand surges
Digital Transformation

UK accountants plan to quit as advisory demand surges

Pressure is mounting on UK firms as 43% of accountants say they plan to leave within a year amid surging demand for advice.

By Karen Joy Bacudo • 4 min read • 3 days ago
Covee launches AI platform after USD $750,000 raise
Data Protection

Covee launches AI platform after USD $750,000 raise

Smaller insurance brokers could win larger corporate accounts as the platform cuts renewal work from more than 30 hours to under two.

By Karen Joy Bacudo • 3 min read • 3 days ago
UiPath named Gartner IDP leader for second year running
Document Management

UiPath named Gartner IDP leader for second year running

The recognition underscores how document processing now sits at the centre of enterprise AI, as firms seek reliable data to automate workflows.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Stories from Other Regions

Process automation stories

UK firms still rely on manual finance admin, study
Digital Transformation

UK firms still rely on manual finance admin, study

Many finance teams are losing up to 39 hours a month to reconciliation and banking admin, exposing a stubborn automation gap.

By Karen Joy Bacudo • 4 min read • 2 days ago
How One NZ cut provisioning time from 10 days to 10 minutes using AI
Digital Transformation

How One NZ cut provisioning time from 10 days to 10 minutes using AI

Customers now get new mobile services activated in under ten minutes, after One NZ used AI to replace a 10-day process.

By Cy Wright • 4 min read • 2 days ago
Digital Planning launches GBP £50,000 AI pilot fund
Digital Transformation

Digital Planning launches GBP £50,000 AI pilot fund

East Midlands firms can test automation without upfront risk, as the scheme backs only projects with clear savings and a single defined problem.

By Karen Joy Bacudo • 3 min read • 3 days ago