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Process automation stories

Grappler launches broker settlement service for insurers
Digital Transformation

Grappler launches broker settlement service for insurers

The move aims to slash reconciliation delays and cash blind spots for insurers by automating payments across broker-led chains.

By Karen Joy Bacudo • 4 min read • Thu, 16th Jul 2026
AI shifts to governed, real-time systems at the edge
Hybrid Cloud

AI shifts to governed, real-time systems at the edge

Governance gaps are emerging as enterprises push autonomous AI from pilots into real-time edge systems across Asia-Pacific.

By Mark Tarre • 8 min read • Thu, 16th Jul 2026
Oracle NetSuite rolls out NetSuite next in North America
Software-as-a-Service

Oracle NetSuite rolls out NetSuite next in North America

North American customers can now trial the new environment as Oracle NetSuite adds conversational AI and finance automation tools across its software.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 16th Jul 2026
Devolutions & Telegraph Ventures back Mizo in AI push
Software-as-a-Service

Devolutions & Telegraph Ventures back Mizo in AI push

The minority stake should help Mizo speed up AI ticket automation for managed service providers seeking to cut frontline support costs and delays.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 16th Jul 2026
CI&T & Mistral strike Latin America AI partnership
Hybrid Cloud

CI&T & Mistral strike Latin America AI partnership

Enterprise customers in Latin America could gain more control over AI deployment as CI&T and Mistral team up on private model stacks.

By Sean Mitchell • 3 min read • Thu, 16th Jul 2026
Oracle adds AI-native builder for Fusion applications
Software-as-a-Service

Oracle adds AI-native builder for Fusion applications

Customers can now build and run AI-powered business apps inside Fusion, cutting the governance and integration work needed to move pilots into production.

By Sean Mitchell • 5 min read • Wed, 15th Jul 2026
Entrust launches AI trust accelerator for autonomous agents
Robotics

Entrust launches AI trust accelerator for autonomous agents

Governance gaps are slowing enterprise adoption as most technology leaders say AI deployment is outpacing controls, according to a cited IBM study.

By Sean Mitchell • 4 min read • Wed, 15th Jul 2026
ERX: the next generation of enterprise software
Digital Transformation

ERX: the next generation of enterprise software

Businesses risk flawed AI decisions unless enterprise software embeds industry context, governance and real-time data at its core.

By Geoff Thomas • 5 min read • Mon, 13th Jul 2026
EazyPetition launches AI USCIS form platform in US
Software-as-a-Service

EazyPetition launches AI USCIS form platform in US

Immigration applicants and their advisers could cut repeated filing work and errors as the Texas legal tech firm rolls out its AI-assisted USCIS forms tool.

By Mark Tarre • 3 min read • Mon, 13th Jul 2026
Umbraco launches Automate with AI workflow controls
Software-as-a-Service

Umbraco launches Automate with AI workflow controls

Marketing teams can now automate customer journeys and routine site tasks without sending data to a separate platform, easing GDPR concerns.

By Mark Tarre • 4 min read • Fri, 10th Jul 2026

Stories from Other Regions

Process automation stories

Payouts.com launches AI agents for finance operations
Software-as-a-Service

Payouts.com launches AI agents for finance operations

Finance teams may cut manual work as the new system handles invoices, payouts and reconciliation under guardrails and human approval rules.

By Karen Joy Bacudo • 4 min read • Thu, 16th Jul 2026
Industry welcomes Australia's new National Office of AI
Data Protection

Industry welcomes Australia's new National Office of AI

New oversight is set to shape AI rules, but businesses say success will hinge on practical guidance, skills and sustained investment.

By Mark Tarre • 6 min read • Wed, 15th Jul 2026
Australian tech leaders hail AI shift to core business
Digital Transformation

Australian tech leaders hail AI shift to core business

Australian firms are increasingly using AI in day-to-day operations, with leaders saying data quality and human oversight now matter more than pilot projects.

By Sofiah Nichole Salivio • 4 min read • Wed, 15th Jul 2026
Supplyline Medical links Shopify & NetSuite in real time
Software-as-a-Service

Supplyline Medical links Shopify & NetSuite in real time

Real-time syncing should cut manual work and inventory errors as healthcare buyers increasingly depend on online procurement for critical supplies.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 15th Jul 2026
One.site appoints Mitchell Smith as Managing Director
Software-as-a-Service

One.site appoints Mitchell Smith as Managing Director

The promotion aims to sharpen One.site's push into construction software as contractors seek to cut paperwork and improve site safety.

By Sofiah Nichole Salivio • 3 min read • Wed, 15th Jul 2026
UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 14th Jul 2026
One NZ wins TM Forum award for AI telecoms project
Digital Transformation

One NZ wins TM Forum award for AI telecoms project

New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.

By Mark Tarre • 4 min read • Tue, 14th Jul 2026
OpenAI runs AI workshop for public servants in Canberra
Data Protection

OpenAI runs AI workshop for public servants in Canberra

Public servants tested ChatGPT and Codex on drafting and research, as agencies weigh whether AI can speed up routine work without losing human oversight.

By Mark Tarre • 4 min read • Mon, 13th Jul 2026