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Uniphore stories

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AI
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Last week
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
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Mindfields
Mindfields, Uniphore partner for greater client offerings
April 2022
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.
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AI
Uniphore and Probe CX partner to deliver enhanced CX solutions
April 2022
The new global partnership will involve Probe CX leveraging Uniphore’s conversational automation platform to create enhanced solutions, which involve personalisation and automation.
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AI
Uniphore makes additions to its flagship CX platform
March 2022
Uniphore, the conversational automation specialist, has added new solutions to its flagship Conversational AI & Automation platform.
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AI
VIS Global and Uniphore form strategic partnership
March 2022
VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.
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Uniphore
Video: 10 Minute IT Jams - An update from Uniphore
February 2022
This week, we spoke to Uniphore co-founder and president (APAC) Ravi Saraogi, who shared some insight into how conversational automation technology is shaping the way call centres and enterprises conduct business.
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AI
Uniphore's latest funding round reaches $400 million
February 2022
Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.
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Video Communication
'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey
September 2021
72% of consumers felt either somewhat, very, or extremely engaged with other participants.
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AI
'Conversational service automation' firm Uniphore raises $140m
April 2021
"We are excited to back Uniphore and believe 2021 will be a breakout year of innovations and tremendous progress in transforming CX for the enterprise."
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UC
APAC consumers comfortable with human & AI-assisted contact centres
March 2021
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
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Contact Centre
Uniphore and Tech Mahindra enter multi-year, multi-million dollar partnership
December 2020
Uniphore and Tech Mahindra have come together with the shared intention of driving innovation in customer experience and contact centre operations.