Uniphore stories
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri, 30th Sep 2022
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martech
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chatbots
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ai
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
Mindfields, Uniphore partner for greater client offerings
Fri, 22nd Apr 2022
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contact centre
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martech
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chatbots
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.
Uniphore and Probe CX partner to deliver enhanced CX solutions
Mon, 4th Apr 2022
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ai
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cx
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crm
The new global partnership will involve Probe CX leveraging Uniphore’s conversational automation platform to create enhanced solutions, which involve personalisation and automation.
Uniphore makes additions to its flagship CX platform
Wed, 9th Mar 2022
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contact centre
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ai
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crm
Uniphore, the conversational automation specialist, has added new solutions to its flagship Conversational AI & Automation platform.
VIS Global and Uniphore form strategic partnership
Tue, 1st Mar 2022
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crm
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ai
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martech
VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.
Video: 10 Minute IT Jams - An update from Uniphore
Mon, 21st Feb 2022
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contact centre
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partner programmes
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open source
This week, we spoke to Uniphore co-founder and president (APAC) Ravi Saraogi, who shared some insight into how conversational automation technology is shaping the way call centres and enterprises conduct business.
Uniphore's latest funding round reaches $400 million
Thu, 17th Feb 2022
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ai
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appointments
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funding
Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.
'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey
Fri, 10th Sep 2021
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uc
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video conferencing
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video communication
72% of consumers felt either somewhat, very, or extremely engaged with other participants.
'Conversational service automation' firm Uniphore raises $140m
Fri, 9th Apr 2021
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contact centre
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crm
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"We are excited to back Uniphore and believe 2021 will be a breakout year of innovations and tremendous progress in transforming CX for the enterprise."
APAC consumers comfortable with human & AI-assisted contact centres
Tue, 23rd Mar 2021
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uc
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contact centre
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crm
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
Uniphore and Tech Mahindra enter multi-year, multi-million dollar partnership
Mon, 14th Dec 2020
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contact centre
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crm
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cx
Uniphore and Tech Mahindra have come together with the shared intention of driving innovation in customer experience and contact centre operations.