About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 135
DNA Plc adopts Juniper & NEC intent-based networking system
Thu, 28th Dec 2023
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data analytics
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cx
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martech
The data centre upgrade will facilitate new service offerings designed to generate revenue, deliver operational efficiencies, and enhance customer experience.
HDBank & JCB International launch advanced credit card
Thu, 28th Dec 2023
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martech
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commerce systems
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supply chain
HDBank partners with JCB International to launch an advanced credit card in Vietnam, providing exclusive perks and cashback for users.
NEC unveils AI strategy, aims to revolutionise industries with generative AI
Thu, 28th Dec 2023
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partner programmes
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ai
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healthtech
NEC launches a tailored AI solution to revolutionise operations across industries, building on its enhanced large language model.
Kiwis hopeful of economic upswing amidst looming concerns
Thu, 28th Dec 2023
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healthtech
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cleantech
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climate change
In contrast to the global outlook, New Zealanders are more optimistic about the future economic climate, according to the latest Global Predictions Survey.
Fujitsu's AI & Open RAN innovation leads to major energy savings
Thu, 28th Dec 2023
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ai
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fujitsu
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ml
Fujitsu has announced a ground-breaking innovation combining AI technology with Open RAN to realise significant energy savings in network operations.
CCNNZ urges call centres to prioritise CX over speed
Thu, 28th Dec 2023
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uc
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cx
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martech
More emphasis should be placed on ensuring the customer's problem is resolved and that they were attended to by a sympathetic call centre operator.
Hebei tops cloud technology adoption among Chinese businesses
Thu, 28th Dec 2023
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data analytics
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digital transformation
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public cloud
The Hebei region has come in top nationwide for two consecutive years, with 21.2% of the region's industrial equipment now utilising cloud technologies.
Mangata & Microsoft unite to advance AI cloud via satellite
Thu, 28th Dec 2023
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uc
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data analytics
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partner programmes
Mangata Networks joins forces with Microsoft to develop AI-enabled edge cloud platform using advanced satellite technology.
Content protection market to grow by $1 billion by 2028
Thu, 28th Dec 2023
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advanced persistent threat protection
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cybersecurity
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technavio
The surge in market growth is propelled by several strategies and technologies safeguarding digital content, according to a new report from Technavio.
Financial sector tops list for cyber attacks – report
Thu, 28th Dec 2023
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ransomware
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datacentre infrastructure
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phishing
Netwrix report identifies financial industry as prime cybercriminal target with 77% recording attacks in past year.
BPM market forecast to double its value by 2030 – report
Thu, 28th Dec 2023
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edutech
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data analytics
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digital transformation
The Business Process Management market is set to skyrocket from $16 billion in 2023 to $38 billion by 2030, due to digital transformation push.
LG unveils advanced smart home AI agent for Zero Labour Home
Thu, 28th Dec 2023
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smart home
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ai
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home security
The intelligent home manager, which integrates robotic, AI and multi-modal technologies, marks a step towards the company's vision of a "Zero Labor Home".
Aqua Security makes inaugural Fortune Cyber 60 list
Thu, 28th Dec 2023
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cloud security
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application security
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supply chain
Aqua Security acknowledged as key start-up in inaugural Fortune Cyber 60, heralding rapid growth in cloud-native security.
Malicious Python projects targeting Linux, Windows systems
Thu, 28th Dec 2023
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malware
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blockchain
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advanced persistent threat protection
ESET uncovers harmful Python projects on official repository, PyPI; malware delivers cyberespionage backdoor and data theft.
5G network security market to reach $16 billion by 2028
Thu, 28th Dec 2023
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uc
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firewalls
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network security
A surge in cyber threats spurs 5G network security market's colossal growth to reach USD16 billion by 2028, a new study reveals.
Procare expands support for early childhood education
Thu, 28th Dec 2023
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edutech
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cybersecurity
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early childhood education
Procare Solutions optimises support for ECE providers in 2023, launching innovative tools such as Vine Assessments.
Bootcamp for critical infrastructure cybersecurity training launched
Thu, 28th Dec 2023
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edutech
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it training
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risk & compliance
OPSWAT to launch global cybersecurity training bootcamp in 2024, elevating protection for critical infrastructure.
Geeker pioneers on-demand peer-to-peer tech support
Thu, 28th Dec 2023
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uc
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agentic ai
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contact centre
Geeker launches real-time tech support platform, enabling swift peer-to-peer tech troubleshooting on-demand at the push of a button.
Cypago unveils automated tool to streamline cybersecurity management
Thu, 28th Dec 2023
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it automation
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breach prevention
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cybersecurity
Cypago's new automated tool is designed to streamline cybersecurity, identify gaps in user accounts and enable quick fixes.
ReasonLabs uncovers cashback scam in torrented video game files
Thu, 28th Dec 2023
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malware
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gaming
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endpoint protection
Cybersecurity firm ReasonLabs exposes massive cashback scam in torrented video games, compromising user's personal information.