Candex expands Japanese operations, focuses on localised workflows
Candex has formally launched full-scale operations in the Japanese market, following its establishment in key Asian markets including China, Taiwan and South Korea.
The onboarding and payments procurement platform has outlined its approach to the Japanese market, including tailoring workflows and expanding partnerships with local firms in finance, procurement and consulting.
Customising for Japan
According to Candex, operational precision and compliance are central to its strategy in Japan. Jeremy Lappin, CEO of Candex, said, "Japan is an extremely important market for us, especially given the country's emphasis on operational precision and compliance. We've invested in a local team, customised our product for Japanese workflows, and are already seeing early traction with global and domestic companies. We're extremely excited to scale our partnerships in this ecosystem."
The company reports that it is working closely with Japanese partners to better serve the requirements of local businesses. Lappin commented further on the firm's collaboration efforts: "We have already collaborated with several companies, including those offering e-procurement systems and consulting services. We especially hope to partner with firms that support operational efficiency improvements and systems integrators involved in finance and procurement systems. We would like to continue expanding awareness in the Japanese market."
Client response
Daisuke Kitamoto, Country Manager of Candex Japan, introduced the strategy for expanding in Japan and shared feedback from an existing client using the Candex platform. The client noted the flexibility and scalability of the system:
"In our company, where we aim to respond quickly to business needs while ensuring compliance, Candex has been very helpful. It's a pay-as-you-go model, so there is little risk - if it doesn't suit us, we can stop using it. It's also easy to roll out across multiple countries or divisions, which makes it highly scalable. That simplicity has helped accelerate our adoption."
Support from investors
World Innovation Lab (WiL), a major investor in Candex, voiced its support for the company's expansion into Japan. Gen Isayama, CEO of WiL, remarked, "We are proud to support Candex in its mission to simplify and modernise enterprise procurement. Japan is home to many of the world's most sophisticated and globally respected companies. We believe Candex's highly configurable and intuitive platform is uniquely positioned to bring value to this market, and we are excited to support their full-scale launch here."
Regional presence
Since entering the Asian market in 2023, Candex has expanded its presence to four countries across the region. The company states it provides localised solutions for users in all countries of operation, enabling both multinational and domestic enterprises to address vendor onboarding and payments.
The platform, which focuses on the management of small and one-time vendor onboarding and payments, claims benefits such as automation and a reduction in the vendor master, as well as consolidated reporting and transparency for organisations managing complex procurement needs.
Candex's leadership indicated their commitment to adapting to regional requirements and forging additional strategic partnerships, reinforcing their approach to market entry through collaboration with local stakeholders and ongoing localisation of their operations and product offerings.
