CFOtech Asia - Technology news for CFOs & financial decision-makers

Customer Satisfaction stories - Page 15

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CodeBlue gears up for Wellington growth with XWL buy
Thu, 13th Aug 2015
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partner programmes
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codeblue
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it services
CodeBlue is gearing up for accelerated growth in the Wellington market following its acquisition of Wellington IT services company XWL.
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Enterprises under-utilising IT departments
Wed, 15th Jul 2015
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partner programmes
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empired
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it departments
Organisations that view their IT department as nothing more than technical support may be missing out on opportunities.
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Three in a row as Fujitsu ANZ grows
Wed, 29th May 2013
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cloud services
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fujitsu
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public sector
Early investment in cloud and data centre offerings results in major new accounts, generating faster-than-market growth across the region.
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Hurd: Oracle must do better
Fri, 12th Apr 2013
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data analytics
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martech
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cdp
Co-president Mark Hurd promises to make the company easier to work with, citing a closer relationship with user groups.
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Survey analysts create quiet kiwi success story
Thu, 12th Jan 2012
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cx
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martech
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healthtech
Midas InfoMedia, a Wellington-based company, achieved 1077% growth in Deloitte's APAC Technology Fast 500, ranking 4th in NZ's IT sector.
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Integrated CMS a winner for Sitecore
Tue, 1st Nov 2011
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edutech
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uc
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data analytics
Sitecore's integrated CMS propels a 50% revenue surge in 2010/2011. CEO Seifert credits success to the shift towards multifunctional web platforms.
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Chch devs release new work order management platform
Wed, 21st Sep 2011
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saas
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customer satisfaction
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volution
Christchurch-based Telogis unveils Progression, a cutting-edge SaaS platform designed to enhance work order management efficiency.
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Tablets: The Second wave in enterprise mobility
Fri, 1st Apr 2011
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uc
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healthtech
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personal computing devices
The iPad 2's launch boosts enterprise mobility, balancing sleek design and usability with productivity gains, while also sparking new security challenges.
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Managing business risk
Wed, 1st Dec 2010
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cmo
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visibility
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customer satisfaction
Exchange rate fluctuations and growing Chinese and Indian markets are reshaping business risk management. How can New Zealand executives stay competitive?.
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Facebook fails in customer satisfaction
Wed, 21st Jul 2010
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facebook
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advertising
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social networking
Facebook has hit rock bottom in customer satisfaction, ranking even lower than the US IRS, reveals a ForeSee Results report.
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Report: Value of social media missed by SMEs
Thu, 3rd Jun 2010
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cx
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martech
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power / energy
Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.
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Mobile computing & the green strategy
Mon, 1st Feb 2010
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fleet management
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productivity
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resellers
Reducing travel by greater use of mobile applications is a sound move for reducing costs, and your carbon footprint.
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ShoreTel signs New Zealand reseller
Fri, 13th Nov 2009
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uc
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shoretel
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connect nz
ShoreTel the IP phone systems and Unified Communications vendor has signed an established New Zealand reseller to on-sell its products.
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Ticking those positive boxes
Sun, 1st Nov 2009
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cx
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martech
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customer service
Customer satisfaction is key to long-term business success. Discover why top companies focus on superior service over price cuts. Learn how to get started.
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Mixed reaction to Big Time
Wed, 14th Oct 2009
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connectme
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speed
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telecom
Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.
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The lowdown on best practice and benchmarking
Wed, 1st Jul 2009
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uc
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physical security
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risk & compliance
OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.
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Making the most of what you’ve got
Sun, 1st Feb 2009
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uc
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devops
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apm
Businesses urged to prioritize customer service as they face challenges in the new year. A defined channel strategy is key.
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M&A - Are you prey or predator ?
Sat, 1st Jul 2006
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capital
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it industry
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m&a
Whether you’re a small business owner or CEO of a major corporate, continuing consolidation in the IT industry is bound to affect you one way or another.