Customer Success stories - Page 7

Executives at OutSystems predict that by 2025, AI will revolutionise customer service, but emphasise data quality as crucial for transformation.

CyberCX has attained the AWS Digital Sovereignty Competency, becoming one of 18 partners globally to support digital sovereignty in the Asia-Pacific region.

Veritas Technologies has won the Storage Partner of the Year accolade at the 2024 Geo and Global AWS Partner Awards for its innovative multi-cloud solutions.

LearnUpon has appointed Fiona Sweeney as the new Director for the Asia-Pacific region, underscoring its commitment to enhancing market presence in Australia.

PMT Security has launched a new division in Melbourne to deliver comprehensive security solutions for data centres and critical infrastructure in Australia.

LogicMonitor is establishing itself as a leader in hybrid observability across the APJ region, focusing on AI-driven solutions to enhance customer success.

Rik Tamm-Daniels shares how Informatica is revolutionising data management with generative AI and a cloud-first strategy, aiming to maximise data value.

Commvault has appointed Jill Macmurchy as Chief Customer Officer and Craig Bastow as Area Vice President for Australia and New Zealand to enhance APAC leadership.

Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.

Amazon Web Services has launched the Generative AI Partner Innovation Alliance to broaden access to its Generative AI Innovation Centre, facilitating customer success.

Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.

Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.

Everstage has successfully raised USD $30 million in Series B funding, led by Eight Roads Ventures, to enhance its innovative sales commission management platform.

NinjaOne elevates Joel Carusone to Senior Vice President of Data and AI, unveiling a new AI tool aimed at streamlining patch management for IT teams.

Smartsheet has unveiled a major platform overhaul, introducing a revamped user experience and innovative features aimed at enhancing collaboration and project management.

CrowdStrike's expanded Marketplace now features over 260 listings from 140 partners, including AWS and NVIDIA, enhancing its Falcon cybersecurity platform.

SmartBear appoints David Phillips as SVP of Customer Retention and Technical Sales Engineering, leveraging his two decades of customer-focused experience from 3Play Media.

HubSpot partners with Amplitude to integrate Smart CRM with customer behaviour data, enhancing lead scoring and customer health for GTM teams.

CyberArk named a leader in the 2024 Gartner Magic Quadrant for Privileged Access Management for the sixth year, excelling in Completeness of Vision.

Oracle launches Oracle Cloud Success Navigator, a digital platform designed to help customers maximise the value of their cloud implementations, propelling growth and innovation.