Customer Success stories - Page 8
Oracle unveils new cloud services to boost customer success
Thu, 12th Sep 2024
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hybrid cloud
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ai
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cloud services
Oracle has unveiled Oracle Cloud Success Protection and Assurance Services, enhancing cloud investments with proactive support, guided learning, and 24/7 technical assistance.
Check Point Software appoints Ruma Balasubramanian as APAC president
Mon, 2nd Sep 2024
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uc
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firewalls
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digital transformation
Check Point Software Technologies names Ruma Balasubramanian as APAC President. Based in Singapore, she will steer regional growth, leveraging her cloud and digital expertise.
NinjaOne joins AWS Partner Network to boost endpoint security
Thu, 29th Aug 2024
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hyperscale
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partner programmes
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edr
NinjaOne has joined the AWS Partner Network to simplify access to its platform, enhancing IT teams' productivity and security in the cloud.
Phil Zammit appointed VP of Avaya's Asia-Pacific operations
Fri, 23rd Aug 2024
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hyperscale
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cx
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martech
Avaya appoints Phil Zammit as VP for Asia-Pacific operations, aiming to enhance customer and partner relationships while driving regional market success.
AppOmni appoints Joel Wallenstrom as new General Manager
Wed, 21st Aug 2024
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saas
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hyperscale
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advanced persistent threat protection
AppOmni appoints Joel Wallenstrom as General Manager to spearhead its SaaS security initiatives, integrating Product, Engineering, and Customer Success disciplines.
Sophos launches customer success initiative to boost support
Tue, 20th Aug 2024
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firewalls
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ransomware
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network security
Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.
Exclusive: Cohesity's Greg Statton discusses the key to customer success
Tue, 20th Aug 2024
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malware
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uc
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data protection
Cohesity has revealed its secret behind customer success: leveraging AI to revolutionise data management and cybersecurity, ensuring cyber resilience.
Sophos launches Customer Success to enhance cybersecurity support
Thu, 15th Aug 2024
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firewalls
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ransomware
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network security
Sophos has launched Sophos Customer Success, offering tailored support and resources to maximise customers' cybersecurity investments, enhancing protection against threats.
iManage reports strong growth, new deals & AI integration
Wed, 14th Aug 2024
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uc
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ai
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agentic ai
iManage reports a stellar year with 142 new customers including Linklaters, opening two data centres, and introducing AI-powered features and Microsoft integration.
Salesforce appoints Iman Muhammad as leader, opens Jakarta office
Tue, 23rd Jul 2024
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crm
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digital transformation
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public cloud
Salesforce names Iman Muhammad as Indonesia's country lead and unveils a new office in Jakarta, bolstering its presence in the growing ASEAN market.
Peter Marelas appointed as New Relic Field CTO for APJ
Thu, 4th Jul 2024
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data science
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ai
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cloud services
New Relic has named Peter Marelas as Field CTO for APJ, leveraging his 25 years of tech expertise to enhance customer engagement and promote observability solutions.
Creatio secures USD $200 million to reach unicorn status
Tue, 2nd Jul 2024
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crm
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rpa
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lcnc
Creatio secures USD $200 million in funding, reaching a USD $1.2 billion valuation. Led by Sapphire Ventures, this investment will bolster global expansion and AI innovation.
Titans of Tech - Sam Peters of ISMS.online
Wed, 26th Jun 2024
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risk & compliance
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software development
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cloud services
The Chief Product Officer at ISMS.online has led the SaaS platform's global expansion since 2021, driving innovation in information security and compliance.
IriusRisk reports 51 percent revenue rise from AI expansion
Fri, 7th Jun 2024
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cx
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martech
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advanced persistent threat protection
IriusRisk sees ARR soar by 51% in 2023, driven by AI-driven threat modelling solutions, strategic hires, and a strong focus on customer success.
RestorePoint.ai appoints Shawn Hank as Vice President
Thu, 6th Jun 2024
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data protection
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data analytics
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casb
RestorePoint.ai appoints Shawn Hank as VP of Solution Architecture, aiming to boost the modularity, scalability, and security of its secure managed data services.
Deloitte Digital wins top prize at Adobe ANZ Partner Awards
Wed, 29th May 2024
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digital transformation
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martech
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datacom
Deloitte Digital clinches top honour at Adobe ANZ Partner Awards 2024 for stellar performance and innovation. Datacom and Anchora also receive accolades.
GumGum names Niall Hogan as JAPAC General Manager
Wed, 29th May 2024
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martech
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data privacy
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sales
GumGum names Niall Hogan as General Manager for JAPAC, signalling a robust push to expand their contextual advertising footprint across the Asia-Pacific region.
Infor unveils GenAI & ESG Reporting to boost productivity
Wed, 22nd May 2024
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supply chain
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erp
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genai
Infor launches Infor GenAI and ESG Reporting to boost customer productivity and enhance environmental reporting, delivering tailored solutions for key industries.
Nintex promotes in-house leaders to global roles in partner, customer success
Wed, 8th May 2024
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lcnc
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software development
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nintex
Automation leader Nintex bolsters global expansion strategy with the promotion of two in-house veterans, Christian Lucarelli and Tony Thomas, to lead Partner Strategy and Customer Success.
Jimmy Duan steps into Chief Customer Officer role at BlackLine
Tue, 7th May 2024
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saas
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cx
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martech
Software expert Jimmy Duan joins BlackLine Inc., a leading digital finance transformation company, as the new Chief Customer Officer, leveraging his prolific industry experience to boost the firm's customer-first philosophy.