The Ultimate Guide to Generative AI
A curated Asian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Generative AI (GenAI).
What to know about Generative AI
Generative AI is reshaping the digital landscape by powering advances across industries with its ability to create content, assist decision-making, and automate processes. From enhancing customer experience platforms and streamlining business workflows to transforming healthcare and cybersecurity, generative artificial intelligence is driving innovation and operational efficiency at an unprecedented scale.
Businesses and organisations are increasingly adopting generative AI technologies to harness its potential benefits, while also grappling with challenges such as data privacy, security risks, ethical considerations, and the need for robust governance. As generative AI solutions become core components of enterprise strategies, understanding their capabilities and implications is vital for staying competitive in today’s rapidly evolving digital economy.
Our stories explore practical deployments, emerging trends, and expert insights on generative AI’s impact across sectors, helping readers navigate its opportunities and challenges. Whether you are interested in the latest AI-driven product innovations, policy developments, or strategies for successful AI integration, this collection offers comprehensive information to keep you informed about the pivotal role of generative AI in transforming businesses and society.
Asian Generative AI News
Regional stories with direct local relevance
Sunlife Asia rolls out Gemini to advisors across Asia
Advisors in five Asian markets should spend less time on administration as the insurer embeds Google Workspace with Gemini into daily client work.
The fastest way to build confidence in AI is to put it in everyone's hands
Broad access to approved tools has helped the insurer drive adoption, with more than 82% of colleagues using generative AI by September 2026.
Singapore office workers vulnerable to AI CEO scams
More than a third of Singapore office workers could not tell a real CEO message from an AI fake, leaving firms open to fraud.
When AI Changes Product Discovery, Measurement Has to Catch Up
One in four Southeast Asian shoppers now use generative AI to discover products, exposing how last-click tools miss the path to purchase.
Global generative AI use hits 3.24 billion monthly
The shift is reshaping how people find information online, with web traffic down more than 10 per cent since ChatGPT launched and social use climbing.
Anthropic opens Singapore office & signs AI safety pact
The deal expands Anthropic's Asia-Pacific footprint and gives Singapore closer access to its AI safety and model-testing expertise.
Analyst Insights
Research and market analysis connected to Generative AI
Zendesk launches Outcome AI Platform with unlimited seats
Four Steps CISOs Can Take To Secure AI-driven Software Development
Gartner flags 10 tech trends for 2027 as AI governance
Kantata launches AI business intelligence for services
Gigamon unveils tools to track shadow AI across networks
Featured News
Zendesk moves beyond ticket closures with outcome-based AI
The new platform charges only when AI resolves an issue, pushing support teams to measure success by customer outcomes rather than ticket counts.
Exclusive: Adobe pushes for global AI creator protections
Creators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
Interview: Cloudera says open-ended AI spending is over
Enterprises are now demanding proof of value and tighter controls as AI budgets face scrutiny over compute costs and deployment choices.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Exclusive: ABBYY launches hybrid AI document models
Enterprises under pressure to curb AI risk and cost are being given a hybrid option that blends generative models with OCR and rules-based extraction.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Expert Columns
Your next enterprise customer will ask an AI for a shortlist of IT partners. Here's what it reads
We ran an all-employee AI Month and now everyone in our company is ready to build
Why jumping straight to an AI proof of concept is costing you
2027 Predictions: The race to AI readiness exposes true cost of effective enterprise data management
Predictions 2027: Why the future of work is 'AI and human' adjacent
AI agents will multiply your inference bill. Is your enterprise ready?
Security Learnings from the Open Source Front Line
Supporting Efficient and Resilient Data Centre Growth Across Asia Pacific
The fastest way to build confidence in AI is to put it in everyone's hands
Cyber security now starts at the job interview
Interviews
Interviews and video coverage from the networkRecent Generative AI News
New Relic launches Kubernetes agent in public preview
Operations teams facing Kubernetes outages may now get AI-generated fix code, as New Relic opens its incident-response agent to public preview.
Adobe widens AI agents across creative & marketing tools
Adobe is trying to keep its software central as generative AI spreads, by letting customers use its tools alongside outside models and agents.
Adobe unveils AI agents across Firefly & Creative Cloud at Max
Creative teams will get agent-based tools and new workflows as Adobe rolls out updates across Firefly, Creative Cloud and GenStudio.
Adobe expands AI agents across Firefly & Creative Cloud
The updates broaden Adobe's AI tools for creators and marketers, with new assistants, partner models and Microsoft integrations now rolling out across its software.
Adobe expands Firefly with AI tools & creative agent
Users can now keep image, video and design work in one place as Adobe rolls out more AI tools and broader agent access in Firefly.
Adobe expands Creative Agent across apps with new AI tools
The update gives designers and video editors more automated tools inside Adobe's main apps, while keeping manual control over files and edits.
Adobe & Disney strike multi-year AI creative alliance
Disney will get early access to Adobe's latest AI tools as the companies push custom models into films, parks and sports content.
Hitachi to launch digital services arm with GlobalLogic
The new unit will span 35,000 staff in 27 countries, giving clients one provider across cloud, data and AI services from 1 April 2027.
KloudStax wins Google Cloud services Premier partner status
Rapid revenue growth and a bigger AI pipeline have helped KloudStax secure elite Google Cloud status, widening customer access to technical support.
Nuix launches AI agent for forensic investigations
The new tool aims to speed legal and regulatory casework while preserving a traceable record of each AI-generated answer for scrutiny.
Genesys expands AI engineers to speed customer rollouts
By tackling integration and governance hurdles, the new engineering model aims to help enterprises move agentic AI customer service projects into production faster.
Google Cloud adds Anthropic-managed Claude deployment
Customers can now choose between tighter compliance controls and faster access to new Claude features on Google Cloud without changing billing.
Ransomware attacks jump 23% as industrial firms hit
Industrial firms bore the brunt as ransomware incidents climbed 23% in the third quarter, with North America also hit hard.
AI investment outpaces revenue for TD SYNNEX resellers
Fewer than a quarter of resellers say AI drives meaningful revenue, as security and governance worries slow pilots from reaching production.
Amadeus & NVIDIA deepen AI flight search partnership
Rising AI assistant traffic is forcing travel platforms to return bookable fares faster, prompting Amadeus to test NVIDIA chips and models.
Google Cloud now adds OpenAI models to Model Garden
Enterprise customers will be able to compare and switch models by cost and performance on one invoice, intensifying cloud rivalry over AI access.
CrowdStrike launches tools to detect risky AI agents
The tools are designed to spot rogue AI behaviour and simulate attacks before autonomous systems can reach critical data or systems.
Adobe puts CX Enterprise Coworker inside AI assistants
Marketers can now manage campaigns and customer journeys inside ChatGPT, Claude, Gemini and Copilot as Adobe widens its AI reach.
Australia's social ad spend to hit USD $6.15 billion
Social platforms now command more than a third of Australia's digital ad market, with spend forecast to climb 16.5% to USD $6.15 billion in 2026.
Tanium joins OpenAI cyber programme for threat research
The limited access will help its hunters and engineers turn OpenAI models into detections, vulnerability work and stronger platform defences.