The Ultimate Guide to Unified Communications
A curated Asian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Unified Communications (UC).
What to know about Unified Communications
Unified Communications (UC) represents the integration of various communication tools—such as voice, video, messaging, and conferencing—into a single, cohesive platform that enhances collaboration and productivity for businesses of all sizes. As digital transformation accelerates, UC technologies are becoming fundamental to modern workplaces, enabling seamless interactions regardless of location or device.
The stories tagged with "Unified Communications" showcase a dynamic landscape where innovation meets the evolving needs of organizations. From the rise of cloud-based UC solutions that ease deployment and management, to the emphasis on video conferencing and AI-driven customer engagement, the sector reflects a push towards simplicity, mobility, and intelligent integration.
By exploring these narratives, readers can gain insight into how key industry players are shaping the future of communication, the operational benefits and return on investment of adopting UC platforms, and the critical role of unified communication in sectors like contact centers and remote workforces. Whether you are looking to understand the trends affecting your business or seeking practical solutions to enhance communication, this collection provides valuable perspectives and timely developments in Unified Communications.
Asian Unified Communications News
Regional stories with direct local relevance
Circles.Life launches Live Unhinged brand campaign
In Singapore's crowded mobile market, Circles.Life is betting AI tools, cashback and lifestyle perks will help it stand out from rivals.
MWC Shanghai adds AgiBot, Siemens & Vodafone speakers
Visitors will see AI, robotics and Formula E showcases as MWC Shanghai broadens beyond telecoms to industrial tech and startups.
From humanoid robots to satellite convergence, MWC26 Shanghai previews the next phase of mobile innovation
Satellite links and embodied AI are pushing mobile networks beyond coverage, with MWC26 Shanghai spotlighting a more integrated industry shift.
Singapore Space Lab launched to boost commercial sector
The facility aims to turn satellite and geospatial tools into commercial gains for Southeast Asian industries as space activity expands.
TrueID launches Android cloud gaming hub in Thailand
Thai gamers can now stream Android titles on phones and set-top boxes, as the new service targets TrueID's millions of users.
HiDock launches USD $169 AI recorder for Bluetooth calls
Remote workers and journalists can now record calls without meeting bots, as HiDock’s P1 captures Bluetooth earbud audio and transcribes it.
Analyst Insights
Research and market analysis connected to Unified Communications
8x8 launches Resolve for deskless workforce alerts
Proximus Global rises to Gartner CPaaS leaders group
Data centre market set to hit USD $1.08 trillion by 2034
Sinch named leader in IDC communications platform study
Infobip launches AgentOS platform, targets agentic AI shift
Featured News
Data-driven transport: The future is here
Australia's truck driver shortage is set to triple by 2029, pushing fleets towards data tools that could make autonomy viable.
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
The new tools aim to help firms spot faulty AI outputs and data risks sooner as production deployments outpace monitoring methods.
Scale By Avec says strategic hiring is the key in the age of AI
AI is forcing firms to rethink hiring, as Scale By Avec says training and human skills matter more than simple headcount cuts.
Reviews
Expert Columns
Navigating Asia's Digital Infrastructure: The Strategic Role of Hong Kong in Global Cloud and AI Expansion
Completing the 5G journey: Why APAC's 6G ambition depends on what we do next
From humanoid robots to satellite convergence, MWC26 Shanghai previews the next phase of mobile innovation
Japan's digital leap: From cautious adopter to confident standards setter
Don't rule yourself out of a career in STEM
Female representation in AI is a win-win situation for businesses
Why 'Give to Gain' needs to stop being a women's virtue and start being a business model
This International Women's Day, lean on proof (of skill, of impact and of potential)
International Women's Day: Expanding access, accelerating progress
Closing the gender digital divide: Why women's voices must shape connectivity policy
Interviews
Interviews and video coverage from the networkRecent Unified Communications News
Japan's digital leap: From cautious adopter to confident standards setter
A new GSMA report says legacy systems and skills gaps are still slowing Japan’s digital economy, despite strengths in 5G, AI and 6G.
Japan urged to speed 5G rollout & boost digital trust
Stronger safeguards and faster rollout could help Japan turn advanced connectivity into wider economic gains as scams and exclusion persist.
CIMB Niaga launches AI agents for Indonesian bank staff
The rollout could speed up advice and call handling for millions of Indonesian customers while keeping staff in control of regulated decisions.
Microsoft 365 behind 32% of escalated security incidents
Cloud office accounts are emerging as a major weakness in Malaysia, with 3,945 confirmed incidents tied to Microsoft 365 in 2025.
GITEX AI Asia returns to Singapore amid investment surge
GITEX AI Asia returns to Singapore, drawing 550+ tech firms and 250 investors managing over USD $350 billion amid an AI investment boom.
FPT deploys Plume cloud Wi‑Fi to boost homes in Vietnam
Vietnam's FPT is deploying Plume's cloud-managed Wi‑Fi to boost in‑home coverage, performance and security across its broadband base.
Laser link restores Taiwan Mobile network after typhoon
Taiwan Mobile restores typhoon-hit services in Hualien within days, using a 1.25km laser link to bypass a collapsed river bridge.
Singaporeans want phone support as firms push digital
Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.
Singapore firms boost AI, sovereign cloud as security rises
Singapore enterprises ramp up generative and agentic AI while sovereign cloud spend climbs amid digital sovereignty and security fears.
LINE Plus unveils ActEngine AI for merchant support
LINE Plus launches ActEngine AI, an agent platform automating merchant support and sales, after big gains at Thailand's LINE MAN Wongnai.
Indosat creators set 11-hour Eid TikTok livestream record
Two creators set an 11-hour Eid TikTok livestream record on a Jakarta-Yogyakarta journey, stress-testing Indosat's mobile network in real time.
Cambodia steps up AI push to narrow regional tech gap
Cambodia steps up its AI push under a draft strategy to drive growth and narrow regional digital gaps by 2030.
Seatrium taps Workday HCM to modernise HR operations
Seatrium adopts Workday HCM to standardise HR for 24,000 staff, using AI and automation to speed workforce planning across global sites.
Indosat trials AI-powered 5G call linking Jakarta, Europe
Indosat partners with Nokia and Nvidia to make Southeast Asia's first AI-powered 5G call, linking Barcelona and Jakarta in real time.
StarHub opens Galaxy S26 pre-orders from SGD $0 monthly
StarHub opens Galaxy S26 pre-orders in Singapore, with 5G Unlimited+ bundles and instalment plans from SGD $0 per month on select tiers.
GSMA Foundry & NUHS partner on 5G connected health
GSMA Foundry and Singapore's NUHS join forces to trial 5G, AI and XR hospital innovations in Singapore before scaling globally.
Agora & FPT partner on AI for Southeast Asian banks
Agora and FPT join forces to deliver AI-powered voice, video and messaging for Southeast Asia's banks amid stricter digital regulations.
CelcomDigi opens Galaxy S26 5G pre-orders with perks
CelcomDigi opens Galaxy S26 5G pre-orders in Malaysia with 36-month 0% instalments, trade-in top-ups and free gaming accessories.
AI literacy demand surges in Singapore amid skills gap
AI literacy demand in Singapore has surged over 70%, but 41% of workers feel unready for rapid tech change reshaping core job skills.
GSMA & NUHS team on 5G, AI to power smart hospitals
GSMA Foundry and NUHS will trial 5G, AI and XR in Singapore hospitals, showcasing remote surgery and robot nurses at MWC26 Barcelona.
Job Moves
SleekFlow appoints Gao Lei as new CTO to drive tech strategy
Google Cloud appoints Patrick Wee as Country Manager for Malaysia
Princeton Digital Group Names Matthias Vukovich as Chief Investment Officer
Emily Tan appointed as Thales Singapore head