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Asia
Asian Edition · 2026

The Ultimate Guide to Unified Communications

A curated Asian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Unified Communications (UC).

What to know about Unified Communications

Unified Communications (UC) represents the integration of various communication tools—such as voice, video, messaging, and conferencing—into a single, cohesive platform that enhances collaboration and productivity for businesses of all sizes. As digital transformation accelerates, UC technologies are becoming fundamental to modern workplaces, enabling seamless interactions regardless of location or device.

The stories tagged with "Unified Communications" showcase a dynamic landscape where innovation meets the evolving needs of organizations. From the rise of cloud-based UC solutions that ease deployment and management, to the emphasis on video conferencing and AI-driven customer engagement, the sector reflects a push towards simplicity, mobility, and intelligent integration.

By exploring these narratives, readers can gain insight into how key industry players are shaping the future of communication, the operational benefits and return on investment of adopting UC platforms, and the critical role of unified communication in sectors like contact centers and remote workforces. Whether you are looking to understand the trends affecting your business or seeking practical solutions to enhance communication, this collection provides valuable perspectives and timely developments in Unified Communications.

Asian Unified Communications News

Regional stories with direct local relevance

Analyst Insights

Research and market analysis connected to Unified Communications

Reviews

Expert Columns

Interviews

Interviews and video coverage from the network

Recent Unified Communications News

FPT deploys Plume cloud Wi‑Fi to boost homes in Vietnam
Cloud Services

FPT deploys Plume cloud Wi‑Fi to boost homes in Vietnam

Vietnam's FPT is deploying Plume's cloud-managed Wi‑Fi to boost in‑home coverage, performance and security across its broadband base.

Fri, 20th Mar 2026

Laser link restores Taiwan Mobile network after typhoon
Fibre

Laser link restores Taiwan Mobile network after typhoon

Taiwan Mobile restores typhoon-hit services in Hualien within days, using a 1.25km laser link to bypass a collapsed river bridge.

Wed, 18th Mar 2026

Singaporeans want phone support as firms push digital
IT Industry

Singaporeans want phone support as firms push digital

Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.

Wed, 18th Mar 2026

Singapore firms boost AI, sovereign cloud as security rises
Data Protection

Singapore firms boost AI, sovereign cloud as security rises

Singapore enterprises ramp up generative and agentic AI while sovereign cloud spend climbs amid digital sovereignty and security fears.

Fri, 13th Mar 2026

LINE Plus unveils ActEngine AI for merchant support
Process automation

LINE Plus unveils ActEngine AI for merchant support

LINE Plus launches ActEngine AI, an agent platform automating merchant support and sales, after big gains at Thailand's LINE MAN Wongnai.

Thu, 12th Mar 2026

Indosat creators set 11-hour Eid TikTok livestream record
Social Media

Indosat creators set 11-hour Eid TikTok livestream record

Two creators set an 11-hour Eid TikTok livestream record on a Jakarta-Yogyakarta journey, stress-testing Indosat's mobile network in real time.

Thu, 12th Mar 2026

Cambodia steps up AI push to narrow regional tech gap
Agricultural Technology

Cambodia steps up AI push to narrow regional tech gap

Cambodia steps up its AI push under a draft strategy to drive growth and narrow regional digital gaps by 2030.

Mon, 9th Mar 2026

Seatrium taps Workday HCM to modernise HR operations
Productivity

Seatrium taps Workday HCM to modernise HR operations

Seatrium adopts Workday HCM to standardise HR for 24,000 staff, using AI and automation to speed workforce planning across global sites.

Thu, 5th Mar 2026

Indosat trials AI-powered 5G call linking Jakarta, Europe
Robotics

Indosat trials AI-powered 5G call linking Jakarta, Europe

Indosat partners with Nokia and Nvidia to make Southeast Asia's first AI-powered 5G call, linking Barcelona and Jakarta in real time.

Tue, 3rd Mar 2026

StarHub opens Galaxy S26 pre-orders from SGD $0 monthly
Trade-in

StarHub opens Galaxy S26 pre-orders from SGD $0 monthly

StarHub opens Galaxy S26 pre-orders in Singapore, with 5G Unlimited+ bundles and instalment plans from SGD $0 per month on select tiers.

Fri, 27th Feb 2026

GSMA Foundry & NUHS partner on 5G connected health
Robotics

GSMA Foundry & NUHS partner on 5G connected health

GSMA Foundry and Singapore's NUHS join forces to trial 5G, AI and XR hospital innovations in Singapore before scaling globally.

Thu, 26th Feb 2026

Agora & FPT partner on AI for Southeast Asian banks
Cloud Services

Agora & FPT partner on AI for Southeast Asian banks

Agora and FPT join forces to deliver AI-powered voice, video and messaging for Southeast Asia's banks amid stricter digital regulations.

Thu, 26th Feb 2026

CelcomDigi opens Galaxy S26 5G pre-orders with perks
Mobile gaming

CelcomDigi opens Galaxy S26 5G pre-orders with perks

CelcomDigi opens Galaxy S26 5G pre-orders in Malaysia with 36-month 0% instalments, trade-in top-ups and free gaming accessories.

Thu, 26th Feb 2026

AI literacy demand surges in Singapore amid skills gap
Collaboration

AI literacy demand surges in Singapore amid skills gap

AI literacy demand in Singapore has surged over 70%, but 41% of workers feel unready for rapid tech change reshaping core job skills.

Thu, 26th Feb 2026

GSMA & NUHS team on 5G, AI to power smart hospitals
Virtual Private Networks

GSMA & NUHS team on 5G, AI to power smart hospitals

GSMA Foundry and NUHS will trial 5G, AI and XR in Singapore hospitals, showcasing remote surgery and robot nurses at MWC26 Barcelona.

Thu, 26th Feb 2026

Philippine Airlines cuts waits with AI contact centre
Big Data

Philippine Airlines cuts waits with AI contact centre

Philippine Airlines slashes call waits to under a minute with Twilio-powered AI, targeting a 'super AI agent' handling most queries by 2026.

Wed, 25th Feb 2026

Indosat launches AI suite for Indonesia supply chains
Fibre

Indosat launches AI suite for Indonesia supply chains

Indosat unveils 27 AI-driven tools to digitise Indonesia's supply chains, targeting fleet tracking, cold chain control and smart facilities.

Wed, 11th Feb 2026

Indosat profit up 12.2% as AI drives ARPU, broadband push
FWA

Indosat profit up 12.2% as AI drives ARPU, broadband push

Indosat's FY 2025 profit climbs 12.2% to IDR5.5 trillion as AI lifts ARPU and a growing home broadband base underpins revenue gains.

Wed, 11th Feb 2026

Singapore youth lead world in readiness to use AI tools
Tertiary education

Singapore youth lead world in readiness to use AI tools

Singapore's young people are the world's most ready to use AI in work, study and daily life, topping a 120-country digital readiness study.

Mon, 9th Feb 2026

CelcomDigi refreshes 5G postpaid plans with streaming perks
Digital Entertainment

CelcomDigi refreshes 5G postpaid plans with streaming perks

CelcomDigi unveils refreshed 5G postpaid plans in Malaysia, adding a RM190 tier with streaming, security perks and discounted roaming options.

Fri, 6th Feb 2026

Job Moves