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Customer engagement Stories - Page 43

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Customer engagement stories

Generational divides revealed in Black Friday survey
Customer Experience

Generational divides revealed in Black Friday survey

Sinch's 2024 Consumer Black Friday/Cyber Monday Survey reveals younger shoppers favour mobile messaging for promotions, with 44% of 18-29 year-olds ready to spend more.

By Kaleah Salmon • 3 min read • Thu, 31st Oct 2024
Pegasystems launches Pega Infinity 24.2 with AI upgrades
Digital Transformation

Pegasystems launches Pega Infinity 24.2 with AI upgrades

Pegasystems has launched Pega Infinity 24.2, enhancing user productivity with generative AI and new features for improved workflows and customer engagement.

By Melania Watson • 3 min read • Wed, 30th Oct 2024
Xero appoints Angad Soin as MD for Australia & New Zealand
Customer Experience

Xero appoints Angad Soin as MD for Australia & New Zealand

Xero has appointed Angad Soin as Managing Director for Australia and New Zealand, enhancing its strategic focus in the region while he retains his global role.

By Imee Dequito • 2 min read • Fri, 25th Oct 2024
Seismic launches new enablement tools in Fall 2024 release
Data Analytics

Seismic launches new enablement tools in Fall 2024 release

Seismic has launched its Fall 2024 product line, featuring Seismic Programs, a new suite of tools designed to enhance enablement planning and measurement.

By Catherine Knowles • 2 min read • Fri, 25th Oct 2024
Marigold unveils AI advancements to boost customer loyalty
Data Analytics

Marigold unveils AI advancements to boost customer loyalty

Marigold has unveiled an expanded roadmap for its AI platform, aiming to boost customer engagement and loyalty through innovative, human-centred experiences.

By Catherine Knowles • 2 min read • Fri, 25th Oct 2024
Logpoint appoints Frank Koelmel as Chief Revenue Officer
Firewalls

Logpoint appoints Frank Koelmel as Chief Revenue Officer

Logpoint has named Frank Koelmel as its new Chief Revenue Officer, further solidifying its foothold in the European cybersecurity market.

By Imee Dequito • 2 min read • Fri, 25th Oct 2024
Exclusive: Celonis expands ANZ footprint with bold growth plans
Customer Experience

Exclusive: Celonis expands ANZ footprint with bold growth plans

Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.

By Melania Watson • 4 min read • Fri, 25th Oct 2024
Amperity named leader in Snowflake's marketing stack report
Customer Experience

Amperity named leader in Snowflake's marketing stack report

Amperity has been named a leader in the Customer Data Platform category in Snowflake's latest report, signalling a major shift in marketing technology.

By Sean Mitchell • 2 min read • Wed, 23rd Oct 2024
Forrester predicts AI shifts for Asia-Pacific by 2025
Private Cloud

Forrester predicts AI shifts for Asia-Pacific by 2025

Forrester's report highlights that by 2025, 60% of APAC firms will adopt AI language models, with a shift towards private cloud strategies in Greater China.

By Sean Mitchell • 3 min read • Wed, 23rd Oct 2024
Subscription sales fails and how to prevent them in your business
Customer Experience

Subscription sales fails and how to prevent them in your business

Switching to a subscription model is a great way to maximise revenue, provided you avoid these common obstacles.

By Carl Warwick • 4 min read • Wed, 23rd Oct 2024
Amperity named leader in customer data platform by Snowflake
Data Analytics

Amperity named leader in customer data platform by Snowflake

Amperity has been named a leader in the Customer Data Platform sector in Snowflake's 2025 Modern Marketing Data Stack report, recognising its data activation capabilities.

By Sean Mitchell • 2 min read • Wed, 23rd Oct 2024
LG Electronics ranks 97th in Best Global Brands 2024
Customer Experience

LG Electronics ranks 97th in Best Global Brands 2024

LG Electronics has soared in brand valuation, ranking 97th in Interbrand's Best Global Brands 2024 report, valued at USD$6.5 billion, up 38.7% year-on-year.

By Catherine Knowles • 3 min read • Thu, 17th Oct 2024
DataStax & NVIDIA launch AI platform to boost accuracy
Digital Transformation

DataStax & NVIDIA launch AI platform to boost accuracy

DataStax has launched its AI Platform in collaboration with NVIDIA to accelerate AI development, claiming a 60% reduction in development time.

By Imee Dequito • 3 min read • Thu, 17th Oct 2024

Stories from Other Regions

Customer engagement stories

Exclusive Networks launches XPS to improve partner cash flow
Customer Experience

Exclusive Networks launches XPS to improve partner cash flow

Exclusive Networks has introduced XPS, a new invoicing service to help channel partners in EMEA manage cash flow and offer flexible payment options.

By Catherine Knowles • 3 min read • Fri, 25th Oct 2024
Is now the time to introduce creative directors to the board?
Unified Communications

Is now the time to introduce creative directors to the board?

As creativity gains importance in the workplace, the question arises: should Creative Directors be appointed to Boards to drive organisational success?.

By David O'Hearns • 5 min read • Wed, 23rd Oct 2024
Reltio unveils AI enhancements for customer 360 platform
Multi-factor authentication

Reltio unveils AI enhancements for customer 360 platform

Reltio has launched AI enhancements for its customer 360 platform, featuring advanced security and dynamic segmentation to improve customer experiences.

By Imee Dequito • 3 min read • Tue, 22nd Oct 2024
GlobalLogic wins HashiCorp EMEA SI Partner of the Year
Customer Experience

GlobalLogic wins HashiCorp EMEA SI Partner of the Year

GlobalLogic has been honoured as HashiCorp's EMEA SI Partner of the Year, showcasing their collaborative approach and innovation in digital engineering.

By Kaleah Salmon • 2 min read • Mon, 21st Oct 2024
RingCentral secures PAN-India licence for UCaaS & CCaaS
Unified Communications

RingCentral secures PAN-India licence for UCaaS & CCaaS

RingCentral has acquired a PAN-India licence for its UCaaS and CCaaS offerings, enhancing opportunities for Australian firms in the Indian market.

By Kaleah Salmon • 3 min read • Thu, 17th Oct 2024