The Ultimate Guide to eCommerce
A curated Asian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Asian eCommerce News
Regional stories with direct local relevance
Global generative AI use hits 3.24 billion monthly
The shift is reshaping how people find information online, with web traffic down more than 10 per cent since ChatGPT launched and social use climbing.
Fiuu warns AI shopping raises payment permission questions
The shift towards agentic commerce could force merchants and payment providers to prove AI tools stayed within customers' agreed limits.
CelcomDigi opens AI-focused Tech Fair 2026 in Petaling
The five-day event aims to give Malaysians practical exposure to AI in phones and services, alongside promotions and prize draws at 1 Utama Shopping Centre.
Singapore shoppers embrace AI but baulk at checkout
AI shopping is already mainstream in Singapore, but only 29% of consumers are willing to let it complete a purchase for them.
Creators Have Become the Path to Purchase in Southeast Asia. Most Brands Are Still Treating Them Like Media
Creator-led purchases are now driving Southeast Asia's eCommerce, with 71% of affiliate buyers choosing influencers and creators over other channels.
Singapore consumers wary of AI agents making purchases
Despite strong interest in AI shopping tools, most Singapore consumers want to approve each purchase themselves, a Global Payments survey found.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Expert Columns
AI in Retail is Only as Good as its Data Foundation
Creators Have Become the Path to Purchase in Southeast Asia. Most Brands Are Still Treating Them Like Media
The next eCommerce interface may not be a screen
How multi-shopper AI is transforming retail store operations
The Next E-commerce Interface May Not Be a Screen
6 Industries that need address verification
Rethinking fleet ownership in a changing business landscape
What reCommerce data can tell us about consumer demands
Singapore retailers turn customer signals into insight
Cross-border checkout has a data quality problem
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Forrester warns AI costs will cut B2C marketing plans
Higher AI spend will force B2C marketers to trim a third of planned projects as usage-based pricing pushes budgets under strain.
Explainer: Why Facebook is going to start charging many New Zealand small businesses
New subscription limits could leave Kiwi owner-operators paying up to NZD $883 a month to keep posting links to customers.
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
Bunnings launches AI shopping assistant Buddy in NZ
New Zealand shoppers can now get project advice and product suggestions online as Bunnings rolls out Buddy across its website and app.
FedEx sets holiday shipping deadlines for Australasia
Customers in Australia and New Zealand can avoid Christmas delays by using FedEx's 2026 cut-off dates for domestic, trans-Tasman and overseas parcels.
Australian retailers fear Amazon, Temu & Shein dominance
Higher delivery costs and tougher expectations are squeezing Australian retailers as Amazon, Temu and Shein expand their grip on eCommerce.
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.
LEGO launches Insiders app in Australia for members
Australian members can now earn and redeem loyalty points on their phones, with early access to selected LEGO product launches also included.
Eagle Eye teams up with Playable on gamified loyalty
Retailers could keep shoppers engaged between purchases as the tie-up links games to loyalty rewards and first-party data collection.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
MariaDB Ecosystem Hub passes 200 entries in six months
The directory now gives MariaDB users a faster way to find compatible tools, after the curated hub topped 200 entries in just six months.
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
AI brand exclusions may hit Australian retail demand
Australian retailers could lose demand as AI recommendations overlook brands in 36% of responses, LEOPRD says.
Juspay revenue rises 30% to USD $75 million in FY26
Core India operations stayed profitable as the payments firm expanded overseas and pushed into AI, even after a USD $10 million net loss.
New Zealand firms warned AI search could cost millions
Some New Zealand businesses could face a five-year bill of more than NZD $300 million as AI search shifts shoppers away from Google.
FedEx expands import tool across Asia Pacific with payments
Importers in nine Asia Pacific markets can now clear shipments and pay duties and taxes in one place as border delays intensify.
Spreetail launches Amazon Brand Benchmark dashboard
Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.
FedEx & Stripe join to boost small business finance
Smaller businesses could gain fresh access to finance as shipping data from FedEx and Stripe's systems is used to assess lending risk.
