Customer Relationship Management
Salesforce launches the first carbon credit marketplace
Salesforce has introduced the Net Zero Marketplace to make carbon credit purchases simple and transparent, aiming to scale the climate-positive impact.
The metaverse, cryptocurrency and NFTs set to revolutionise retail
BigCommerce has released its consumer survey designed to give retailers insight into current and emerging trends shaping the way consumers buy from brands.
Ready, set, flop: four reasons why your online marketplace could struggle to gain traction
There’s a saying that ‘you have to spend money to make money’. That’s not always the case but the old maxim certainly holds true when it comes to online marketplaces.
Customer Relationship Management
Diagnostic: Does your tech stack up for growth?
It’s common for tech companies to encounter limitations in their tech stack as they experience growth. After all, at first, you only need to invest in systems to support the needs of an early-stage or single-entity business.
Save the Children selects Forter to curb donation fraud
Forter partners with Save the Children Australia to reduce card testing fraud by deploying the company’s Trusted Conversions solution.
Marketplacer available on Salesforce AppExchange now
Marketplacer is now available on Salesforce AppExchange, an enterprise cloud marketplace, as the Marketplacer Salesforce Commerce Cloud Cartridge.
Demand for Australian brands grows in China despite tension
67% of China’s cross-border online shoppers expecting to increase their online spending for western and Australian goods in the coming year
FedEx expands international day-definite delivery services across AMEA
The company says the continuous expansion of the FedEx International Connect Plus (FICP) is also set to fuel cross-border eCommerce growth within the APAC region.
Marketplacer recognised in Gartner Hype Cycle for eCommerce
Marketplacer has been recognised in the Gartner Hype Cycle for Digital Commerce 2022 as a sample vendor in the enterprise marketplaces category.
L’Occitane Japon reduces fraud with Forter’s platform
L’Occitane Japon increases revenue, reduces chargebacks and fraud, and creates a seamless customer experience with Forter’s fully automated platform.
Video: 10 Minute IT Jams - An update from Currencycloud
Currencycloud are specialists in the payment technology and finance sectors, and Mark Ledsham joins us today to tell us about about how Currencycloud is operating in the current market.
Online shopping delivers unhappy returns to fashion retailers
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.
Record number of Australians shopped online over last year
Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.
Southeast Asia eCommerce market projected to grow 18% in 2022
According to a new study published by Ascential Digital Commerce, eCommerce sales in Southeast Asia are projected to grow 18% in 2022, reaching up to USD$38.2 billion.
Online shoppers leaving cart because of high shipping costs - report
New research commissioned by HUBBED reveals 90% of online shoppers abandoned a cart due to high shipping costs, and 64% say the lack of security was a purchase deterrent.
OfficeMax NZ sees significant growth through Seismic partnership
OfficeMax New Zealand has announced it has seen a significant increase in customer and sales confidence as a result of Seismic’s digital enablement software.
KICKS CREW selects Forter to help scale global eCommerce operations
KICKS CREW has selected Forter to help scale its global digital commerce operations.
Understanding modern retail through the Gen Z filter
Retailers face the challenge of managing their own digital transformation while also scrambling to serve the needs of a younger and increasingly online-savvy audience.
Sana Commerce builds online ordering portal for Food & Dairy Co
B2B eCommerce platform Sana Commerce says Sydney wholesaler Food & Dairy Co has gone live with its ERP integrated ordering portal.
eCommerce fraud increasing pressure on businesses margins
It is vital for businesses to maximise the value of every dollar by turning away as many fraudulent actors as possible without blocking good customers."
What the metaverse means for retail brands and eCommerce
Already retailers are exploring the metaverse as a new platform for sales, what are the possibilities and what do brands need to be thinking about?
Marketplacer and Intelligent Reach to help retailers sell online
Intelligent Reach can now support Marketplacer marketplaces that want to sell their products through other places, such as Google and Facebook, eBay and Amazon.
Live Payments to use Visa’s Tap to Phone tech for merchants
Live Payments has announced a new partnership with Visa to help small businesses and taxi operators accept digital payments securely and conveniently using Visa technology.
FedEx and eBay team up to boost APAC eCommerce options
FedEx Express' new alliance with eBay enables eBay sellers in APAC to sign up for a FedEx account and access the full spectrum of FedEx e-commerce delivery service options at competitive rates.